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03-21-2024 12:18 PM
I am getting this error when I try to access my support portal. I have seen other messages with this issue, and the response is always to refer to artcile https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HBFcCAO.
When I click on that link, I get a SSO error from Salesforce
03-21-2024 12:26 PM
You'd want to fill out the login assistance form
https://www.paloaltonetworks.com/services/support/login-assistance
03-21-2024 12:26 PM
You'd want to fill out the login assistance form
https://www.paloaltonetworks.com/services/support/login-assistance
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