Disable IoT Feature

[DennyChanditya]

Hello All,

is there any way to disable IoT Feature? we dont have any IoT License or using it in our production.

We using PA-3260 with PANOS 10.2.2-h2.

and the problem is, we keep getting this log in our system log. and we dont allow that connection in our system.

Thanks,

Denny

[BPry · Accepted solution]

@DennyChanditya,

Just so you're aware, the actual URL that you're attempting to connect to is the App-ID Cloud Engine (ACE). It's not specific to IoT licenses. If you go to Device -> Setup -> ACE you'll find an option to 'Disbale App-ID Cloud Engine' that you'll want to toggle if you don't want your firewall to reach out to that URL. 

[DennyChanditya]

Hello BPry

I was check the ACE option, it was not checked before. so i disable by check the option like pic below.

This option just only affect the connection to ACE only right? i afraid it will impact to other feature.

[BPry]

@DennyChanditya,

That option only affects ACE, it won't have impact on anything else.

[DennyChanditya]

okay, thanks BPry

[Alpalo]

I have the same problem but this solution not working for me 😞 Any other idea?

[Stiffler]

I have same connection error and i disabled the App-ID CLoud Engine, but the firewall still tries to connect to those URLs, so still having same alerts. Why?