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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Cortex XDR exceptions.

From the endpoint is there a way to see what exceptions are being applied? I assume I should be able to find that somewhere in the support file that is generated, but I'm not sure where in there to look. Can someone point this out to me?

JLewis12 by • L0 Member
  • 785 Views
  • 1 replies
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Getting the SpeedTest.net servers with MineMeld

This is less a question needing an answer and more a "so you don't have to go through my pain" type of post. I was having a problem with SpeedTest.net where the suggestion of a server for testing was taking over a minute to appear after the rest of the page had completely loaded. With some poking about, it turned out the issue was that our fire...

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RuscalR by • L0 Member
  • 8377 Views
  • 2 replies
  • 1 Likes

Can't log in to Web UI

After updating my PA200, logging into the Web UI has the browser showing it's creating 'Creating an administrative session...' then it restarts with a login screen. There's only one account, and it's credentials work to log in via the CLI. Thoughts and/or suggestions? (Even if it's a pointer to 'revert to previous PANOS _and_ upload saved confi...

Best practice for reducing Log ingestion for DNS traffic logs to 3rd party log servers

Hi All, Need some opinions please.. I have a client who wants to ingest their PAN logs (panorama managed) into Sentinel. However looking at the log data we will be ingesting around 40-50GB of log traffic per day which from a costing perspective is going to be super expensive. Dissecting the log data I can see majority of log data are Traffic log...

PA_nts by • L4 Transporter
  • 3580 Views
  • 4 replies
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Inquire how to stop EDL updates from going through Proxy Server

I'm currently receiving Palo Alto updates via proxy server.Device > Setup > Services > Proxy ServerI have now built an internal web server to use EDL.I want to update EDL without going through Proxy Server.I set EDL Source/Destination in the service route setting, but it is being updated through the Proxy Server.Is it designed to follow...

NGFW Credits?

Our VM-300 virtual NGFW appliance license expired, therefore we have no support. I contacted my reseller (SHI) and was sold 32 credits. My problem is that I don't know how to activate these credits. The documentation indicates there should have been a link embedded in the email, however the only links are to the Tech Docs. Now, after being o...

Resolved! Advanced URL Filtering

Hi Anyone, Even I read these docs as below, I could not understand well.https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-new-features/url-filtering-features/advanced-url-filtering.htmlhttps://www.paloaltonetworks.com/apps/pan/public/downloadResource?pagePath=/content/pan/en_US/resources/datasheets/advanced-url-filtering Do I still need exist...

emr_1 by • L5 Sessionator
  • 6181 Views
  • 4 replies
  • 1 Likes

PA-1420 11.0.2-h2 - Monitor - Logs - Traffic - Over 10 minute delay

Trying to look at specific traffic to troubleshoot a connectivity issue and noticed that all Monitor - Logs - Traffic results were 10 minutes or more behind the current time. 2 recently installed PA-1420's in HA. Previous PA-3220 did not have this issue. Is this expected behavior? System time was 15:12 when screen was grabbed. Thanks!

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Registering new PaloAlto firewall using ZTP Mode

Hi Team, We just now bought a new PaloAlto firewall. Now getting it registered using ZTP mode. The device registration succeeded but then I got an email saying "Palo Alto Networks Support Portal for the account Arrow U.S. has been rejected.". What does that mean? I'm stuck at the final page of device registration with the following message...

CDL rest api support ?

Hi, I am new to PANW products. I tried googling to find REST APIs to fetch logs from Cortex Datalake but with no success. Is there a way to fetch logs from Cortex Datalake via script ? (like REST API to fetch vales from Panorama) Thanks,

saswins by • L1 Bithead
  • 5400 Views
  • 3 replies
  • 0 Likes

The device rebooted because of the ZTP settings.

While aging the firewall for delivery to a customer, the following message occurred and the firewall rebooted.<The system is shutting down due to System Reboot initiated to start ztp again.> 。There are no configuration settings. I simply left the firewall on to check the health of the machine.Does anyone know why this message is occurring?...

NTLM authentication 10.2 PANOS

Hello team, We need to know if in PanOS 10.2.x version the NTLM functionality is possible to have it configured. Is possible configure NTLM in version 10.2.x? If it is not possible to have it configured, we want to know in which official documentation it is indicated that it cannot be used and other alternative. Finally, we need to know how it w...

Alpalo by • L4 Transporter
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  • 1 replies
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Resolved! Autocommit fails after upgrade 10.0.4 10.1.11-h1 (PA-410)

Hi team, I upgrated from version 10.0.4 to version 10.1.11-h1 model PA-410 and now autocommit is fails "" Client logrcvr registered in the middle of a commit/validate. Aborting current commit/validate.Management server failed to send phase 1 to client logrcvrCommit failedFailed to commit policy to device "" I tried to restart process logrc...

Alpalo by • L4 Transporter
  • 2206 Views
  • 2 replies
  • 0 Likes

commit issues

Anyone else getting: Error: Error reading tom datafailed to handle CONFIG_UPDATE_START(Module: device)Commit failed Issue been logged with Palo for a month now and still not solved I was running 8.0.3 when it happen and rolled back to 8.0.1 and still have the issue

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