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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Ensuring a Safe and Secure Community: How You Can Help

 

Dear LIVEcommunity Members,

 

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

...

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jforsythe by • Community Team Member
  • 223 Views
  • 0 replies
  • 0 Likes

Initial conneciton problem

I use PA GP for VPN access for work - I tried calling the hell desk but they only want to switch my home kit on and off again.

 

I use this daily and mostly it's rock solid, I have had this problem before, months ago and assumed it'd been fixed.

But

...

Resolved! PA 220

Got a question. I'm seeing a red light on ALM ( icon) on our PA 220. I did some research and it says that 

 

ALM (Application and Threat Content Updates) indicator of a Palo Alto 220 firewall, it typically indicates that there is an issue with the fi

...

weezy by • L2 Linker
  • 1220 Views
  • 1 replies
  • 0 Likes

Resolved! GlobalProtect not properly disconnecting

We have GlobalProtect configured as always-on and the option to disconnect with comment. Sometimes when a user disconnects the GP app shows as disconnected, but they are in fact still connected, they have an IP from the gateway and still route throug

...

Claw4609 by • Cyber Elite
  • 4262 Views
  • 3 replies
  • 0 Likes

VM Firewall and VM-Panorama Licensing

Hi Team,

I am new to the VM-Series firewalls. Not really sure how to license these firewalls and the Panorama-VM series. Please help me with the document or page which will help me understanding teh licensing for these firewalls.

 

Regards,

Sanjay S

How can I get the CCATS for exporting in US

I bought a PA-220 from a reseller, however, it is a requirement for getting the CCATS for this product when shipping to Hong Kong. Can any one give me a hints on how to get such information? Or did anyone have any details or tips on getting those inf

...

sunnytai by • L0 Member
  • 1251 Views
  • 2 replies
  • 1 Likes

I am looking for my PCNSA certificate in image

Hello,

I have completed the PCNSA exam.

I have been sent from Credly to accept my PCNSA bagde.

The problem is that I can't find the image of the certificate where it shows this (example: example_certificate  )

do you know where I can get it?

When I c

...

ChAkAL by • L0 Member
  • 858 Views
  • 1 replies
  • 0 Likes

Palo alto upgrade

I am upgrading from 9.1.10 to 10.1.8

I can download and install and reboot  9.1.16 and then download 10.0.0 and download install the latest ver 10.0.11

and then download 10.1.0 and download install and reboot 10.1.8. Is 

Resolved! SSL/TLS Service Profile - Automate Certificate Replacement

Hi,

 

I'm looking for an automatic way to update the certificate in a SSL/TLS Service Profile (which forms a part of the certificate replacement process). From what I can find, steps 1 and 2 can be automated with Ansible (or XML API), but I cannot fi

...

bgre033 by • L1 Bithead
  • 3121 Views
  • 3 replies
  • 0 Likes

SNMP Trap Monitoring

Hello,

We were wondering about the feasibility of configuring SNMP traps for some of our Firewalls instead of using SNMP polling.

Currently we're using SNMP polling to monitor information like :

- Interface status
- Interface bandwidth
- Temperature
-

...

Khassam by • L1 Bithead
  • 2613 Views
  • 5 replies
  • 0 Likes

Resolved! How to escape a line feed in login banner via CLI?

What is the escape character/ sequence for LF or CR/LF in cli mode?

Via web interface it is possible to create a multiline login banner with line breaks that looks like the example below.

line 1 test

line 2 login

line 3 banner

This shows up tidy during lo

...

panwmod by • L0 Member
  • 7938 Views
  • 8 replies
  • 0 Likes

Resolved! New user creation error

Hey everyone, wanted to ask for some help, I created a new user with wrong email for SSO, is there a way to eliminate this user it is not showing under manage users so I was wondering where I can edit that. Thanks

arces01 by • L0 Member
  • 1375 Views
  • 3 replies
  • 0 Likes

Issue with routing possibly?

Needing a little help. I have a PA 5220 within a secure enclave (so no connection to the internet). I can ping a gateway in another enclave without any issue but when I ping the network beyond that gateway I get no reply. My GW external interface and

...

  • 23617 Posts
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