youtube not working because recognized as google-video-base

[kbe]

Hi,

when we browse to youtube and try to watch a video there is an error displayed and the video does not start.

This only happens when using Internet Explorer.

When i take google chrome it works.

I looked to the traffic log and see that google-video-base is blocked by our "deny all-cleanup rule". Youtube base is allowed and matches when i use chrome to access youtube but with IE another app seems to be recognized.

Have you seen this happening and have another way to solve but to allow google-video-base?

Running OS 5.0.5 with latest dynamic software updates. 

[kbe]

The problem was fixed with app id 405.

Now youtube videos are recognized as youtube base and not google video.

We don´t use safe mode but if this does not work at you take a look if ssl decryption is working for https traffic.

[panos]

seems to be fixed.Replicated and it is working fine.

[Elitpolska]

Hello,

I have ver. 408 of app, and still got problem with youtube safety-mode.

When I turn on safety-mode on youtube website, still traffic is in youtube-base category, not youtube safety-mode.

I had enabled SSL for http, and https services.

If you have enabled safety-mode in your youtube website, can you see traffic in right category (youtube safety-mode)??

[kbe]

Sorry but i do not have / use youtube safety-mode so i can not check it.

[JoanGargulak]

I have a case open on this issue as well. Youtube Safety Mode is big for us as we are a K3-12 school district. I was told that they will fix the issue in the next PAN OS release in late January.

[jdelio]

Please be aware the following applications and URL's that are used when using Youtube with Internet Explorer (IE):

following URLs: (May change at the drop of a hat due to Google's policy)

google.com

*.google.com

googlevideo.com

*.googlevideo.com

youtube-nocookie.com

*.youtube-nocookie.com

As well as allowing the following applications:

youtube

youtube-base

youtube-safe

web-browsing

ssl

I hope this helps someone trying to allow or block this traffic