zip file blocking is also blocking docx files

[minow]

The organization policy is to block ZIP file types.

We are having problems with docx file type which they are a ZIP file but in the file blocking profile I can see Paloalto should know how to recognize docx files but we still get drops

i would like to know how this machanism is working

please review attached file

[UhMayYeah]

You need to allow zip  to allow  DOCX .DOCX is a compression file and will  trigger the ZIP file signature.

A Feature request has been filed to enhance this Detection.

Ref: https://live.paloaltonetworks.com/message/28738#28738

HTH

[minow]

Hey

so why does paloalto have the docx and pptx and xlsx in the file filtering profile?

doesnt it mean that PA know how to recognize those files?

how does the profile works?

• does the order have meaning?
• does it go by the most restrictive?

i would like to know this please

thank you

[VinceM]

look: https://live.paloaltonetworks.com/message/6066#6066

[UhMayYeah]

This would answer the addressed questions:

File Blocking Rulebase and Action Precedence