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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Internet not working with IPSec tunnel, SSL fallba

Hi, Since I moved to a different broadband connection, I've seen a strange issue with GP VPN. When I first connect the VPN, it connects but the internet does not work (it connects using IPSec) and automatically disconnects in 5-7 seconds, when I try connecting it the second time it connects using SSL, and I get the unreliable network pop-up and ...

flashh by • L0 Member
  • 1175 Views
  • 0 replies
  • 0 Likes

Resolved! GlobalProtect Clients Home IP's showing up in DNS

Like many organizations, we have had to enable VPN access for more individuals during the COVID-19 crisis. We recently noticed that about half of the 42 machines display their home's local LAN IP address in our DNS server. This is in addition to the IP address that GlobalProtect issues. One of my sysadmins pointed out a way to fix this is to dis...

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Fr4nk4 by • L2 Linker
  • 13178 Views
  • 3 replies
  • 0 Likes

Global Protect, Geography, Latency, & Throughput

Has anyone ever noted or looked at the effects of latency on throughput while connected to GlobalProtect ? We are looking into struggles for users across the country from our gateways. With latencies in excess of 75ms they are struggling to pull more than 30mbits. I know we cannot make light go faster on the wires but is there any tweaks or a...

Resolved! GlobalProtect clients need to talk to each other

All remote computers are connected via GlobalProtect single subnet. Let's say 172.16.1.0/24. This subnet is configured on the Palo as an IP Pool. Clients can successfully connect to GlobalProtect and access non-GP internal resources located in different local subnet (servers, other PC's). Internal subnet is 192.168.1.0/24. But... Computers on th...

Resolved! Can't connect - network driver can't be installed

Hi. I have GlobalProtect 6.0.5-30 successfully installed on Win10 (no installation errors reported). However, the network driver - PanGpd - wasn't installed correctly, and when I try to connect in GP, nothing happens. This is in C:\Windows\INF\setupapi.dev.log, when the driver is installed. At the end, it removes the driver and fails with 0x8007...

AndWei by • L1 Bithead
  • 6625 Views
  • 4 replies
  • 0 Likes

Resolved! GlobalProtect App Settings and Multiple environments.

Hi all, We've configured a few app settings for GlobalProtect and my assumption is, that when you make a connection to VPN, your client will pull down these app settings. However, if you connect to another VPN (another environment) with different app settings, how do they reconcile? What settings take precedence ? Thanks

Global Protect Connected but no internet connectivity

Hi All,We have recently configurated a Global Protect VPN in our environment. As we extended it to more people we started facing few issues:1. Not able to join zoom meetings.2. outlook shows disconnected3. Can not sign-in into skype4. Suddenly internet connectivity drops and have to reboot the machine. We are running global protect on PA- 850 (8...

After connecting to Global Protect unable to use RDP

Hi Friends, We have a customer who is facing issues while accessing RDP via Global Protect. User is not able to access the RDP machine after connecting to RDP. We have tried by adding the RDP ip in the include list. We have also tried by creating a specific policy for ms-rdp. It is hitting the correct rule but unable to access. For the logs we...

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GP connected by not able to access resources Internal and Internet

I have 2 firewalls deployed Active-Passive in cloud. (AZ1 & AZ2)Both configured with GP Portal and gateway.When users connected to AZ1 using GP. No issues & normal. But for AZ2, able to connect to GP, but when connect, not able to access and browse to the Internet and Internal resources. I try to follow what ever config done in AZ1, but ...

Resolved! Remote Access through IPSEC

Hello,I am looking at setting up a remote access VPN on a PA220. The idea, however, is that the user would have concurrent access to a server at the PA220's site as well as servers at another site, that the PA220 has a IPSEC VPN with. Here is a diagram: In case this isn't clear.... the WAN interface of the PA220 would service both the remote ac...

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Ping scan returning what looks like a PANGP MAC address

Hi - we're all working remotely now - so I've connected GlobalProtect to reach resources on our domain. I was a little confused when I ran a ping scan on a particular subnet and all the devices returned the same MAC address along with the IP address, 02:50:41:00:00:02. I did a bit of research and learned that the GlobalProtect virtual ethernet a...

jkoelker by • L0 Member
  • 5865 Views
  • 2 replies
  • 2 Likes

Resolved! GlobalProtect change the connection type

Hello, we are installing a new cluster of vm palo, and we have configure Globalprotect acces. We can connect to the portal, but when we connect, we have this message : Can someone tell us why we have this message ? and what is the impact of this change of connection type ? We use the Globalprotect 6.1.2 version. Thanks

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CHARRIER by • L2 Linker
  • 17384 Views
  • 1 replies
  • 0 Likes

SAML Login Issue with Token-signing Certificate

We've run into an issue this morning where users are no longer able to authenticate via our ADFS (SAML) portal.This is the error users see: We opened a support ticket with Palo Alto, and this was the response from support engineer: Hello team, I found the cause of the issue. Looking at the logs I can see the following (I just picked one random ...

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jrg_jeff by • L0 Member
  • 6907 Views
  • 2 replies
  • 1 Likes
  • 2069 Posts
  • 68 Subscriptions
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