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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GlobalProtect Connection Failed for Some Client Certificate Users

We have several GlobalProtect gateways using LDAP and client certificate for authentication. A few users have reported receiving the "Connection Failed. Gateway x: The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect". This is received for all gateways. The users are Windows 10 users wh...

MFA with hybrid ad (GlobalProtect)

Hi,I would like users to log in via globalprotect to authorize themselves via AzureAD (or only use the second factor from azura), and then the users would be mapped to names enabling permissions to be granted via local AD.Have any of you encountered this problem?

Greg00 by • L0 Member
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Issu Connection Internet

In Palo Alto PA-220 We implemented a GlobalProtect VPN setup and a Palo Alto version 10 firmware upgradeAfter one month of implementing GP and upgrading PAN OS Version 10, our internet connection was slowInternet traffic is always highHigh CPU Device LoadIs this problem caused by:GlobalProtect VPN implementationUpgrade firmware Please get inform...

Sobbirin by • L0 Member
  • 1193 Views
  • 2 replies
  • 0 Likes

Global Protect Issue on Mac's with Cisco Duo

Ever since I implemented Cisco DUO, I have been running into an issue connecting using Global Protect on Mac OS. I have no problem what so ever on Windows machines. Anytime we go to connect to the VPN on a Mac, the DUO push will go through but then the GlobalProtect login page turns white and nothing ever happens after this. Any ideas on what I ...

PAN-221857 Known Issue - Users are unable to log in to the GlobalProtect app using SAML

Planning on upgrading to 10.2.x this week and noticed this release note. Does this mean SAML is broken in this code release? Or am I reading it incorrectly? Also, the version number looks like a firewall version number, not a GlobalProtect app version number. Not sure what to make of this and whether GlobalProtect using SAML auth will work...

GlobalProtect certificate for IOS(apple)

Dear Team, I need a GlobalProtect certificate for IOS. The following error was confirmed in GP.log, and we solved the problem by installing it manually. However, we want to make the certificate automatically installed on IOS as well. In the current setup, Windows or Android will automatically install the certificate. I checked the gp l...

Resolved! Need to upgrade to next available GP version

Currently FW used 5.2.11.The team have proposed to perfrom upgrade to next available stable version because there is a scanning internall and detected vulnerabilities for current version.Question : What version is next in line in term of stable, secure and worked.How should I approach this, as all user machine is using 5.2.11. Need to do testing...

VPN not find available gateway

Hi all I'm trying to access a VPN net and the fallow error : "the virtual adapter was not set up correctly due to a delay" LOG : Init get valid adapter info: 1400-C:\Windows\INF\oem67.inf-{D08FA1AC-E5DE-450F-98EB-A7BE0987F2B7}-ROOT\PANGPD\0000.10/03/23 11:31:58:488[Debug 1311]: Disable adapter be called. Please help with this issue .

simonefr by • L0 Member
  • 743 Views
  • 0 replies
  • 0 Likes

Internet not working with IPSec tunnel, SSL fallba

Hi, Since I moved to a different broadband connection, I've seen a strange issue with GP VPN. When I first connect the VPN, it connects but the internet does not work (it connects using IPSec) and automatically disconnects in 5-7 seconds, when I try connecting it the second time it connects using SSL, and I get the unreliable network pop-up and ...

flashh by • L0 Member
  • 1196 Views
  • 0 replies
  • 0 Likes

Resolved! GlobalProtect Clients Home IP's showing up in DNS

Like many organizations, we have had to enable VPN access for more individuals during the COVID-19 crisis. We recently noticed that about half of the 42 machines display their home's local LAN IP address in our DNS server. This is in addition to the IP address that GlobalProtect issues. One of my sysadmins pointed out a way to fix this is to dis...

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Fr4nk4 by • L2 Linker
  • 13309 Views
  • 3 replies
  • 0 Likes

Global Protect, Geography, Latency, & Throughput

Has anyone ever noted or looked at the effects of latency on throughput while connected to GlobalProtect ? We are looking into struggles for users across the country from our gateways. With latencies in excess of 75ms they are struggling to pull more than 30mbits. I know we cannot make light go faster on the wires but is there any tweaks or a...

Resolved! GlobalProtect clients need to talk to each other

All remote computers are connected via GlobalProtect single subnet. Let's say 172.16.1.0/24. This subnet is configured on the Palo as an IP Pool. Clients can successfully connect to GlobalProtect and access non-GP internal resources located in different local subnet (servers, other PC's). Internal subnet is 192.168.1.0/24. But... Computers on th...

Resolved! Can't connect - network driver can't be installed

Hi. I have GlobalProtect 6.0.5-30 successfully installed on Win10 (no installation errors reported). However, the network driver - PanGpd - wasn't installed correctly, and when I try to connect in GP, nothing happens. This is in C:\Windows\INF\setupapi.dev.log, when the driver is installed. At the end, it removes the driver and fails with 0x8007...

AndWei by • L1 Bithead
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  • 4 replies
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