Cached Portal on GlobalProtect

Hello All,

When using GlobalProtect App, sometime it says using cached portal. I understand it is because of Save Username option. The question I have is how long does it use cached portal if I don't signout? No new updates are needed just use the

Some users not able to connect to GlobalProtect

Some of my users get the message stating their GlobalProtect client was unable to contact the gateway immediately after authenticating on their Duo MFA app.  The interesting part is I have not been able to reduce this down to a machine problem.  I ha

GPVPN on laptop only works with phone hotspot and not home wifi

Hi,

I seem to have this weird problem where the home wifi does not work for gpvpn. The problems are also random in the sense.

1. Sometimes it connects, but I dont get the company splash screen after connection. Without that screen, remote access does

The “Reset password” option is not available on the Windows start screen when the Global Protect ?!?

Dear and valuable Live Community Members,

One of our customers came to us with some questions in regard to the issues he is facing with the missing "Reset Password" option on the Sign-in screen at the start of Windows OS after installing the Global

Global Protect VPN disconnects when moving between Access Points

GP VPN disconnects when a user moves from one point A to point B within a building. I am guessing it's because users go from one access point to another but wanted to know what can be done on global protect side or even the cause of it on access poin

GP Client and DUO 2F Very strange behavior

Thoughts and ideas are welcome.  Note, I have yet to tune the GP APP on the portal.

Okay... I would like to keep this brief, but I have conducted numerous tests and lots of log files.  This is a new implementation and I will tell you what is "broke

Global Protect / DUO 2F

Yesterday, I posted a very detailed message regarding GP / MF.  Let me ask this... maybe to broad of a question...

I integrated PAN GP 2f using DUO and all works great ( I will get to the one exception ).  First factor is LDAP and 2nd factor is rad

GP / DUO 2F

Folks... I recently posted two related GP questions.  Note, I kind of fixed the issue.  For my customer, when using GP client 6.1 or 6.0, they have intermittent issues with DUO 2f when receiving a call.  For me, I have no problems with 6.1 or 6.0 and

Cannot VDI access after upgrade to GlobalProtect 6.1

Hello all,

We are facing an error accessing VDI through the internal network after connecting GP within the customer company (socket error 10060) The same phenomenon occurs in Mac and Windows that use GP 6.1.0 version regardless of the operating syst

Register DNS between GP and Internal Network

Hello team,

The problem we are observing is that when devices switch from a corporate internal network to Global Protect and vice versa they do not update their reverse DNS record with the new IP received; it is clear that it is a problem between t

Re: Welcome to LIVEcommunity! Start Here.

What are the steps to move the global protect VPN portal and gateway from one interface to another on the Palo Alto firewall?  We are wanting to move it to it's own interface.

Global Protect uninstall fail

I work from home for a new online support company.  I previously worked for another online support company and they had me install Global Protect.  The new company also wanted me to install Global protect but the more recent software would not instal