change portal address remotely

[NOC-VL]

We want to move the users to a different portal adres. How can we do this without asking all users to manualy adjust the portal adres?

i've tried changing the reg key set at installation time, but this didn't work (tried rebooting and refresh connection).

After the reboot it even changed back!

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\PanSetup

My assumption would be:

1. change regkey adres

2. delete the appdata folder

C:\Users\%username%\AppData\Local\Palo Alto Networks\GlobalProtect

3. reboot ?

[vsys_remo]

Hi @NOC-VL 

Did you try this way?

1. Stop the PanGPS Service
2. Change the reg key for the portal
3. Start the PanGPS Service again

[NOC-VL]

yes. and it changes it back to the old value after you start the service again.

[DavidStevens]

Any updates on this? We have exactly the same issue. It works after i repair the installation manually on the computer, but that just isn't doable for all my users.

[NOC-VL]

the sequence should be

net stop panGPS

[HKEY_CURRENT_USER\Software\Palo Alto Networks\GlobalProtect\Settings] "LastUrl"="your-portal-here"

remove old portal
[-HKEY_CURRENT_USER\Software\Palo Alto Networks\GlobalProtect\Settings\old-portal]

net start panGPS

But this can't be executed. a normal user can't stop/start pangps and a system user doesn't know the users regkey.