08-11-2020 07:49 AM
We want to move the users to a different portal adres. How can we do this without asking all users to manualy adjust the portal adres?
i've tried changing the reg key set at installation time, but this didn't work (tried rebooting and refresh connection).
After the reboot it even changed back!
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Palo Alto Networks\GlobalProtect\PanSetup
My assumption would be:
1. change regkey adres
2. delete the appdata folder
C:\Users\%username%\AppData\Local\Palo Alto Networks\GlobalProtect
3. reboot ?
08-13-2020 10:05 PM
11-25-2020 02:39 AM
Any updates on this? We have exactly the same issue. It works after i repair the installation manually on the computer, but that just isn't doable for all my users.
01-05-2021 11:49 PM
the sequence should be
net stop panGPS
[HKEY_CURRENT_USER\Software\Palo Alto Networks\GlobalProtect\Settings] "LastUrl"="your-portal-here"
remove old portal
[-HKEY_CURRENT_USER\Software\Palo Alto Networks\GlobalProtect\Settings\old-portal]
net start panGPS
But this can't be executed. a normal user can't stop/start pangps and a system user doesn't know the users regkey.
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