Connection Failed GlobalProtect on a Mac

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Connection Failed GlobalProtect on a Mac

L1 Bithead

I am having an issue logging into the VPN on my Apple devices. I can connect to the VPN via the windows laptop, but I cannot on my Apple laptop. I keep receiving this error message on the Macbook Pro "[Error]: Gateway VPN External Gateway: The network connection is unreachable, or the gateway is unresponsive. Check the network connection and reconnect.". I can successfully access the VPN on windows without any issues, and I am using the same credentials to log in. Has anyone encountered this issue before?

15 REPLIES 15

L0 Member

Hello, did you solve this problem? I have the same problem currently with my mac

  • 25437 Views
  • 15 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!