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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Mozila Firefox not working after connecting the Global Protect VPN.

Dear Team, Greetings of the day...! One of our customers is experiencing an issue with Firefox when connecting to GlobalProtect from a Linux (Ubuntu) system. We have verified compatibility, and everything appears to be functioning properly, except for Mozilla Firefox. We would appreciate your expertise in helping us resolve this issue. For your ...

Block access on HIP check failure - how?

hey. I've recently been handed an increased priority on making sure that our VPN connections block clients from accessing internal resources on HIP check failure. I know I can;t just make the tunnel disconnect - but can someone point me to a how-to or doc for configuring the firewall to disallow traffic while the connection is up if the HIP ...

darren_g by • L4 Transporter
  • 2728 Views
  • 2 replies
  • 0 Likes

Cant access Global protect vpn through vodafone dsl

Hi Team, I am using vodafone dsl connection. Recently i joined a new company and have to use global connect vpn. somehow the vpn does not works from my vodafone wifi. I checked with my office folks and looks like the issues is from vodafone dsl side. now vodafone assign ipv4 through ds lite and have ipv6 public address I asked them this may be ...

Remote Desktop Connection to a Global protected PC behind a private Azus Router

Hi I want to run Remote Desktop Connection between 2 computers that both is connected using Global protect, the only difference is that the PC I want to connect to is not in my office but at my home and hence is connected to an Asus Router and a firewall. I have tried to forward port 3389 on my router for the computer that I want to connect to w...

Broberg by • L0 Member
  • 805 Views
  • 1 replies
  • 0 Likes

Resolved! Global Protect Updates with Intune.

Hi,What are the options to upgrade Global Protect Clients that were installed using Intune? Once a new version is activated on the firewall, do I need to continue to use Intune going forward to update the clients or can they be updated through prompts from new activated versions on the firewall?I have not deployed the client yet, so I want to st...

Markbu12 by • L0 Member
  • 1780 Views
  • 1 replies
  • 0 Likes

Global Protect issues with MAC and IPhone new OS 18.4 and 15

Hello Team We would like to inquire whether there are any known issues with GlobalProtect on the newly released iOS 18.4 and macOS 15. Prior to these updates, GlobalProtect was functioning smoothly with SAML authentication and all connections on earlier versions. However, after upgrading to iOS 18.4 and macOS 15, users are unable to establish ...

Allow OpenVPN while not allowing access to local network

Hello, we have the need to stop split-tunneling all networks, and send all through GlobalProtect. However we notice when we connect, the local network a device is on is still added to the route table on a mac, and is accessible. We do see the option in GP to "No direct access to local network", and that works. However we have a business case to ...

Global Protect keeps dropping connection

A user running MacOS 15.3.2 & GP 6.3.2 keeps getting automatically signed out of the VPN connection after 5-15 minutes. This is the only user having this issue in our organization and I am not able to replicate the issue. I confirmed that everything on the client side is set up properly for GP, and I also had him update his computer to the ...

SASE GlobalProtect auth page not loading.

Hello everyone! I am deploying and operating SASE GlobalProtect using Strata Cloud Manager.The problem that occurred is that some users are not redirected from the auth page that opens automatically after connecting to GlobalProtect. The exact time of the failure is as follows.Attempting to connect to GlobalProtect Agent to sase.company.com >...

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Global Protect + SAML & Client Download Page vs Authentication Successfull

If I had hair left I would be ripping it out.We have Global Protect + SAML multifactor using the default browser for that SAML. It has worked ok for more than a year.Then magically, early this month, up to a dozen users a day after completing the multi-factor are redirected to Global Protect's Client Download page instead of the "Authentication...

Acceptable packet loss over Global Protect VPN?

Dear all, I was just wondering if others suffer from packet loss over their GlobalProtect VPN connection which has any impact on the connection or applications? We use a financial package that has a fat app on the endpoint and connects back to an SQL db on campus. This app doesn't deal with packet loss very well and bombs out every now and then....

Multicast traffic on GP

Hey, We have multicast traffic in the network. We recently deployed GP on our network and can't access the multicast streams. I heard GP doesn't support the multicast, but I also heard GP has a solution to support multicast. Any suggestions are helpful. Thanks, Santosh.

sneelapu by • L0 Member
  • 961 Views
  • 1 replies
  • 0 Likes

I have a few GlobalProtect users unable to connect after I updated to 6.2.8 and they ran windows updates.

So far only 4 out of 50+ users have been affected and those were resolved by uninstalling KB5058411 or just waiting for the next day. I am looking to see if there are any known issues related to this update. The error they receive is "could not connect to the GlobalProtect service" even though the address is correct and almost all of the other...

LSUgEEk by • L1 Bithead
  • 3726 Views
  • 2 replies
  • 0 Likes
  • 2079 Posts
  • 68 Subscriptions
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