GLOBAL PROTECT UPDATE ISSUE

Model PA-1410 it does not allow updating the VPN to a current version in the equipment, when the users connect they try to update and it does not do any process and remains in version 6.2. 4 This case was reviewed on another occasion with you and I was indicated that the solution was that by using an FQDN to route traffic to the portal...

VPN won't connect on the Macbook

Hello everybody, We have an issue with a Macbook that cannot connect to the VPN. Your opinion is valuable: These are the logs : % tail -f /Library/Logs/PaloAltoNetworks/GlobalProtect/pangps.logP 827-T20999 04/16/2025 13:05:55:776 Debug(5690): CPD, CaptivePortalDetectionThread: captive portal is not detected for CP server. iStatus = 200P...

Restrict Global Protect access to company managed devices

What would be the best way to go about restricting Global Protect VPN access to company managed laptops and iPads?

GlobalProtect 6.2.6 - discovered issues or reliability concerns

We are beginning to roll out 6.2.6 and we are wanting to know how the community feels about this version. It may be too early to tell. Is it reliable? Is it responsive? Are we seeing any strange issues? The only data I have is using ADEM and according to ADEM out of 160 users 2 show a fair app score. My colleagues and I have been on 6.2.6 early...

Global Protect PreLogon during Windows Autopilot with Intune

Hey folks, I'm trying to get pre-logon working during the Windows autopilot process so that I can just hand out laptops and have people take them home to get configured. During the autopilot process I am deploying GlobalProtect during the device setup with a command line like this:/quiet PORTAL="devicevpn.mydom.com" ShowPrelogonButton="yes" CONN...

Global Protect gateway is unresponsive

I have a GP user complaining about his GP sessions getting dropped. He's using certificate auth autovpn. The full error is [Error]: The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect. Network discovery started. Now while that is going on, I see in Monitor/Global protect at that time ...

Globalprotect IOS not working ( IOS 18.4)

Hi team Global protect is working on our organization for IOS 18.3.2 fine We have some equipments under 18.4 and GP is not connecting. IS there any known issue with IOS 18.4? Regards

does global protect work in Ethiopia

Set DEFAULTBROWSER=YES only for specific connection

I connect to several VPN servers. One requires DEFAULTBROWSER=YES. I cannot connect to the other servers with this set during install. Is there a way to set this only for specific servers? I found some info from a Google search that indicated I can edit an xml file in user settings, but that file does not exist on my system (AppData\Local\Palo A...

#Global Protect enabling Always on

Hi Team , I am planning to implement Always on Global protect client 6.0 , so would like to know the best practices in implementations and how can i plan the implementation phase ? User-logon (Always On) Most standard corporate users Pre-logon (Always On) Domain-joined laptops needing remote AD login, GPOs, scripts Is it advis...

Global Protect ARM64 Webview2 Issue

I've been working with a Snapdragon ARM64 processor and can't get 6.2.8.1-183 ARM64 to install properly. I've repaired webview2, uninstalled and reinstalled GP and still a no go. Error message is still: "cannot found the webview2 component" and when reinstalling Webview2 it says Webview2 in already installed.

GlobalProtect "Connect" button is unresponsive

This "Connect" button doesn't respond when I click on it. Any advice on what could be the issue? Thanks a lot.

Whats is the best MFA (and free) to combine with GlobalProtect in Palo?

Hello Team, I am looking to configure MFA in GlobalProtect. Could somebody helps me? Thanks so much Regards