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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Global protect gateway is reusing cached HIP reports by default if no HIP report is received at login

Dear all, We experienced a strange issue recently where a client of ours reported a connectivity issue (not related to HIP, but related to a firewall rule). When we tried to find the client in the recent HIP logs we noticed its last HIP report was from a few months earlier. In the security logs the client was visible as connected that day. We...

GlobalProtect VPN blocks/discards pakets to broadcast

Hi all! We have here a strange behavour with GlobalProtect and i hope someone here as a solution. We use GlobalProtect for Windows (Version 6.2.8) as VPN Client for our remote workers in combination with a PA-460 with Pan-OS 11.1.6-h with a IPSec full-tunnel with Pre-Logon. Now we have a client application that sends UDP pakets throught lokal li...

CEhrl by • L0 Member
  • 1212 Views
  • 1 replies
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Resolved! Office Files Open Very Slowly Over WebDAV Mapped Drive via GlobalProtect (Deep Folder Only)

Dear sir We are experiencing a performance issue when using GlobalProtect VPN (version 6.1.5-907, protocol: IPSec):Issue Description:We use the net use command to map a WebDAV service as a network drive.For example: net use Q: http://xxx/webdav /user:admin password When accessing folders located in deep directory levels (e.g., more than 4 nested...

544871 by • L0 Member
  • 1540 Views
  • 2 replies
  • 0 Likes

Mozila Firefox not working after connecting the Global Protect VPN.

Dear Team, Greetings of the day...! One of our customers is experiencing an issue with Firefox when connecting to GlobalProtect from a Linux (Ubuntu) system. We have verified compatibility, and everything appears to be functioning properly, except for Mozilla Firefox. We would appreciate your expertise in helping us resolve this issue. For your ...

Block access on HIP check failure - how?

hey. I've recently been handed an increased priority on making sure that our VPN connections block clients from accessing internal resources on HIP check failure. I know I can;t just make the tunnel disconnect - but can someone point me to a how-to or doc for configuring the firewall to disallow traffic while the connection is up if the HIP ...

darren_g by • L4 Transporter
  • 2589 Views
  • 2 replies
  • 0 Likes

Cant access Global protect vpn through vodafone dsl

Hi Team, I am using vodafone dsl connection. Recently i joined a new company and have to use global connect vpn. somehow the vpn does not works from my vodafone wifi. I checked with my office folks and looks like the issues is from vodafone dsl side. now vodafone assign ipv4 through ds lite and have ipv6 public address I asked them this may be ...

Remote Desktop Connection to a Global protected PC behind a private Azus Router

Hi I want to run Remote Desktop Connection between 2 computers that both is connected using Global protect, the only difference is that the PC I want to connect to is not in my office but at my home and hence is connected to an Asus Router and a firewall. I have tried to forward port 3389 on my router for the computer that I want to connect to w...

Broberg by • L0 Member
  • 781 Views
  • 1 replies
  • 0 Likes

Resolved! Global Protect Updates with Intune.

Hi,What are the options to upgrade Global Protect Clients that were installed using Intune? Once a new version is activated on the firewall, do I need to continue to use Intune going forward to update the clients or can they be updated through prompts from new activated versions on the firewall?I have not deployed the client yet, so I want to st...

Markbu12 by • L0 Member
  • 1720 Views
  • 1 replies
  • 0 Likes

Global Protect issues with MAC and IPhone new OS 18.4 and 15

Hello Team We would like to inquire whether there are any known issues with GlobalProtect on the newly released iOS 18.4 and macOS 15. Prior to these updates, GlobalProtect was functioning smoothly with SAML authentication and all connections on earlier versions. However, after upgrading to iOS 18.4 and macOS 15, users are unable to establish ...

Allow OpenVPN while not allowing access to local network

Hello, we have the need to stop split-tunneling all networks, and send all through GlobalProtect. However we notice when we connect, the local network a device is on is still added to the route table on a mac, and is accessible. We do see the option in GP to "No direct access to local network", and that works. However we have a business case to ...

Global Protect keeps dropping connection

A user running MacOS 15.3.2 & GP 6.3.2 keeps getting automatically signed out of the VPN connection after 5-15 minutes. This is the only user having this issue in our organization and I am not able to replicate the issue. I confirmed that everything on the client side is set up properly for GP, and I also had him update his computer to the ...

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