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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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HIP Check reports fail to send to internal gateway following internal gateway certificate change or patching of firewall

Hi all, we've recently had a couple of issues which have caused us to investigate client Global Protect connectivity issues. The first was off the back of the recent security patching of our firewall HA pair. The second was after replacing the internal gateway certificate on the firewall HA pair. We run an Active/Passive pair on 9.2.6-h3 Globa...

timspenc by • L1 Bithead
  • 3387 Views
  • 7 replies
  • 0 Likes

GlobalProtect - reject logon attempts for GP versions less than X

We get a lot of drive by logon attempts to GP that I'd like to reject at the start and I've noticed a good number lately are showing a Windows client specified with version 6.2.1. Is there a way to reject GP logon attempts such that 6.3 or greater is required? I didn't see a HIP specification for the GP Version but I may have missed it. I'd e...

Prefered GlobalProtect releases

I have two problems.1. I have trouble checking the preferred globalprotect releases.Similar questions have been asked before (for example: https://live.paloaltonetworks.com/t5/globalprotect-discussions/globalprotect-preferred-release/m-p/462965#M2426), and the answer is: https://live.paloaltonetworks.com/t5/customer-resources/pan-os-globalprotec...

dkoshin by • L0 Member
  • 1347 Views
  • 1 replies
  • 0 Likes

GP 6.3.3 Not uninstalling old versions

We have had multiple Windows users where the installation of 6.3.3 does not uninstall the old GP version. This causes an upgrade loop for the users. This is both for Transparent and manual installations. The only fix we have identified is to completely uninstall the old version and then install the new. The issue with this is that most of ou...

TomCole by • L1 Bithead
  • 1461 Views
  • 4 replies
  • 0 Likes

Global protect gateway is reusing cached HIP reports by default if no HIP report is received at login

Dear all, We experienced a strange issue recently where a client of ours reported a connectivity issue (not related to HIP, but related to a firewall rule). When we tried to find the client in the recent HIP logs we noticed its last HIP report was from a few months earlier. In the security logs the client was visible as connected that day. We...

GlobalProtect VPN blocks/discards pakets to broadcast

Hi all! We have here a strange behavour with GlobalProtect and i hope someone here as a solution. We use GlobalProtect for Windows (Version 6.2.8) as VPN Client for our remote workers in combination with a PA-460 with Pan-OS 11.1.6-h with a IPSec full-tunnel with Pre-Logon. Now we have a client application that sends UDP pakets throught lokal li...

CEhrl by • L0 Member
  • 1135 Views
  • 1 replies
  • 0 Likes

Resolved! Office Files Open Very Slowly Over WebDAV Mapped Drive via GlobalProtect (Deep Folder Only)

Dear sir We are experiencing a performance issue when using GlobalProtect VPN (version 6.1.5-907, protocol: IPSec):Issue Description:We use the net use command to map a WebDAV service as a network drive.For example: net use Q: http://xxx/webdav /user:admin password When accessing folders located in deep directory levels (e.g., more than 4 nested...

544871 by • L0 Member
  • 1438 Views
  • 2 replies
  • 0 Likes

Mozila Firefox not working after connecting the Global Protect VPN.

Dear Team, Greetings of the day...! One of our customers is experiencing an issue with Firefox when connecting to GlobalProtect from a Linux (Ubuntu) system. We have verified compatibility, and everything appears to be functioning properly, except for Mozilla Firefox. We would appreciate your expertise in helping us resolve this issue. For your ...

Block access on HIP check failure - how?

hey. I've recently been handed an increased priority on making sure that our VPN connections block clients from accessing internal resources on HIP check failure. I know I can;t just make the tunnel disconnect - but can someone point me to a how-to or doc for configuring the firewall to disallow traffic while the connection is up if the HIP ...

darren_g by • L4 Transporter
  • 2347 Views
  • 2 replies
  • 0 Likes

Cant access Global protect vpn through vodafone dsl

Hi Team, I am using vodafone dsl connection. Recently i joined a new company and have to use global connect vpn. somehow the vpn does not works from my vodafone wifi. I checked with my office folks and looks like the issues is from vodafone dsl side. now vodafone assign ipv4 through ds lite and have ipv6 public address I asked them this may be ...

Remote Desktop Connection to a Global protected PC behind a private Azus Router

Hi I want to run Remote Desktop Connection between 2 computers that both is connected using Global protect, the only difference is that the PC I want to connect to is not in my office but at my home and hence is connected to an Asus Router and a firewall. I have tried to forward port 3389 on my router for the computer that I want to connect to w...

Broberg by • L0 Member
  • 735 Views
  • 1 replies
  • 0 Likes
  • 2062 Posts
  • 68 Subscriptions
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