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08-04-2025 07:05 AM
Hey Everyone!
I was wondering if there was a Global Protect version, or a road map for supporting macOS 26? Will any current versions will offer support for macOS 26? Is there anyway an organization can help test the compatibility?
Last year, we had a goal to make macOS 15 available on general availability (9/26) release day to our end users. However, it took roughly 2 months for official support from Palo / Global Protect and that pushed back our timeline for release of macOS 15 (one of the last main apps to support macOS 15 in our environment).
macOS 26 Tahoe has been available for testing since June, and there are new device management features that we want to leverage ASAP, it is crucial for advancing our macOS UX.
Thanks,
James Rodgers
#macOS #macOS26 ##macOSThaoe #GlobalProtect
08-04-2025 07:46 AM
Official support will likely take a while past public release like it usually does. I don't know why they don't utilize the developer previews to validate functionality and support the official release quickly, but they never have. I can tell you that I haven't experienced any issues with 6.3.3 so far in our testing on the macOS 26 developer previews.
I get PAN not wanting to announce official support until the public release candidate; Apple has been known to put relatively major changes into the betas relatively late into the release cycle, but they do indicate when the betas are done and release candidates are sent out where major changes are no longer being made. Even if PAN decides to wait until official public release, they tend to take an unnecessarily long time before granting it official blessing.
You would likely have better luck raising this as an issue with your account team and asking for more timely official support once a new major OS has been released.
09-11-2025 06:46 AM
With the release date of macOS 26 set for 9/15/2025, are there any updates on this?
09-11-2025 08:14 AM
Hi @James.Rodgers ,
The best way to get a timely update and have your needs heard is to work directly with your Palo Alto Networks account team.
Ask your account team to check the official roadmap for GlobalProtect on macOS 26. They can provide you with the latest internal timeline and any known issues. Share your specific business need for a faster timeline, such as leveraging the new device management features. This helps our product management team understand the customer impact and prioritize feature development and support.
In some cases, customers can be included in early availability or beta programs. Your account team can submit a request on your behalf to be considered for these programs, which will allow you to test and provide feedback before general availability.
You will find the official public announcements regarding support for macOS 26 on the Palo Alto Networks Support Portal and here on LIVEcommunity. We appreciate your patience and your proactive approach to getting this resolved.
Kind regards,
-Kim.
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