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08-04-2025 07:05 AM
Hey Everyone!
I was wondering if there was a Global Protect version, or a road map for supporting macOS 26? Will any current versions will offer support for macOS 26? Is there anyway an organization can help test the compatibility?
Last year, we had a goal to make macOS 15 available on general availability (9/26) release day to our end users. However, it took roughly 2 months for official support from Palo / Global Protect and that pushed back our timeline for release of macOS 15 (one of the last main apps to support macOS 15 in our environment).
macOS 26 Tahoe has been available for testing since June, and there are new device management features that we want to leverage ASAP, it is crucial for advancing our macOS UX.
Thanks,
James Rodgers
#macOS #macOS26 ##macOSThaoe #GlobalProtect
08-04-2025 07:46 AM
Official support will likely take a while past public release like it usually does. I don't know why they don't utilize the developer previews to validate functionality and support the official release quickly, but they never have. I can tell you that I haven't experienced any issues with 6.3.3 so far in our testing on the macOS 26 developer previews.
I get PAN not wanting to announce official support until the public release candidate; Apple has been known to put relatively major changes into the betas relatively late into the release cycle, but they do indicate when the betas are done and release candidates are sent out where major changes are no longer being made. Even if PAN decides to wait until official public release, they tend to take an unnecessarily long time before granting it official blessing.
You would likely have better luck raising this as an issue with your account team and asking for more timely official support once a new major OS has been released.
09-11-2025 06:46 AM
With the release date of macOS 26 set for 9/15/2025, are there any updates on this?
09-11-2025 08:14 AM
Hi @James.Rodgers ,
The best way to get a timely update and have your needs heard is to work directly with your Palo Alto Networks account team.
Ask your account team to check the official roadmap for GlobalProtect on macOS 26. They can provide you with the latest internal timeline and any known issues. Share your specific business need for a faster timeline, such as leveraging the new device management features. This helps our product management team understand the customer impact and prioritize feature development and support.
In some cases, customers can be included in early availability or beta programs. Your account team can submit a request on your behalf to be considered for these programs, which will allow you to test and provide feedback before general availability.
You will find the official public announcements regarding support for macOS 26 on the Palo Alto Networks Support Portal and here on LIVEcommunity. We appreciate your patience and your proactive approach to getting this resolved.
Kind regards,
-Kim.
09-16-2025 02:56 AM
Well guess what - I upgraded yesterday to macOS 26.0 Tahoe and GlobalProtect doesn't work anymore. I'm going to try and re-download it from my customer's vpn server but have little hope. It does not show in the menu bar. It's still in the apps but when double-clicked it does nothing. Good thing I have an un-upgraded VM to work from.
09-16-2025 03:26 AM
Please disregard my previous message - either it was already working but hidden under the notch or the upgrade I downloaded from my customer did the trick (probably this as it did propose to upgrade) but in either case, GlobalProtect client works on MacOS 26.0 Tahoe.
09-16-2025 04:48 AM - edited 09-16-2025 04:50 AM
Works for me. GP 6.3.3-676, macOS Tahoe 26.0.
$ uname -a
Darwin duprass.local 25.0.0 Darwin Kernel Version 25.0.0: Mon Aug 25 21:17:53 PDT 2025; root:xnu-12377.1.9~3/RELEASE_ARM64_T8112 arm64
$ ifconfig utun4
utun4: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1400
inet 172.22.23.28 --> 172.22.23.28 netmask 0xffffffff
09-17-2025 02:18 PM
I updated to macOS Tahoe 26.0 and now when I connect to my VPN via Global Protect, all my traffic stops.
Can't browse the internet or connect to any of my infrastructure in my work environment.
We updated Global Protect to v6.3.3-676 but that has not resolved the issue.
Is there something I can try to get this working again?
09-18-2025 02:12 AM
Hi @it.support ,
GP v6.3 isn't officially supported yet for macOS Tahoe.
At this moment, GP v6.2.8-h4 (6.2.8-c317) and later 6.2.x releases are supported for macOS 26.
For more information please check the GP compatibility matrix:
Kind regards,
-Kim.
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