Global protect gateway is reusing cached HIP reports by default if no HIP report is received at login

Dear all,

We experienced a strange issue recently where a client of ours reported a connectivity issue (not related to HIP, but related to a firewall rule). When we tried to find the client in the recent HIP logs we noticed its last HIP report was

SSL VPN access to no public IP firewall that connection with S2S with public IP firewall

we have 5 firewalls , 1 have public IP we use ssl VPN,
the rest 4 FWs, they are connected to that 1 firewall with DPLC ,run S2S tunnel with private IP.
Now our SSL VPN user have only access to 1 public IP firewall LAN, but we want to access another 4 f

GlobalProtect VPN blocks/discards pakets to broadcast

Hi all!

We have here a strange behavour with GlobalProtect and i hope someone here as a solution.

We use GlobalProtect for Windows (Version 6.2.8) as VPN Client for our remote workers in combination with a PA-460 with Pan-OS 11.1.6-h with a IPSec ful

MacOS 15.4.1 unable to connect SSL VPN via GlobalProtect 6.2.8

OS version: 15.4.1 (24E263)

GlobalProtect version: 6.2.8-183

PA-820

Hi,

Does anyone get into a similar issue when I try to connect SSL VPN shows "Connection Failed. The Network Connection is unreachable, or the Portal is unresponsive."

However, t

Mozila Firefox not working after connecting the Global Protect VPN.

Dear Team,

Greetings of the day...!

One of our customers is experiencing an issue with Firefox when connecting to GlobalProtect from a Linux (Ubuntu) system. We have verified compatibility, and everything appears to be functioning properly, except fo

Block access on HIP check failure - how?

hey.

I've recently been handed an increased priority on making sure that our VPN connections block clients from accessing internal resources on HIP check failure.

I know I can;t just make the tunnel disconnect - but can someone point me to a how-

Cant access Global protect vpn through vodafone dsl

Hi Team, I am using vodafone dsl connection. Recently i joined a new company and have to use global connect vpn. somehow the vpn does not works from my vodafone wifi. 

I checked with my office folks and looks like the issues is from vodafone dsl side.

Remote Desktop Connection to a Global protected PC behind a private Azus Router

Hi I want to run Remote Desktop Connection between 2 computers that both is connected using Global protect, the only difference is that the PC I want to connect to is not in my office but at my home and hence is connected to an Asus Router and a fire

Global Protect issues with MAC and IPhone new OS 18.4 and 15

Hello Team

We would like to inquire whether there are any known issues with GlobalProtect on the newly released iOS 18.4 and macOS 15. Prior to these updates, GlobalProtect was functioning smoothly with SAML authentication and all connections on ea

Global Protect IOS version 6.1.8-745 not working

Hi,

It's impossible to have vpn working on Iphone with Global Protect 6.1.8-745 not working.

The app not find the personal client certificate on the device IOs.

Is this a known bug?

Thank you for your help and answers.

I am attempting to login to the Customer Support portal to download a Global Protect Linux GUI package, but getting an error.

Can someone assist?

Allow OpenVPN while not allowing access to local network

Hello, we have the need to stop split-tunneling all networks, and send all through GlobalProtect. However we notice when we connect, the local network a device is on is still added to the route table on a mac, and is accessible. We do see the option

Global Protect keeps dropping connection

A user running MacOS 15.3.2 & GP 6.3.2 keeps getting automatically signed out of the VPN connection after 5-15 minutes. This is the only user having this issue in our organization and I am not able to replicate the issue. 

I confirmed that everything