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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Global Protect is blocking my internet

Help! I recently relocated to another state for a few months. My company laptop requires Global Protect VPN. It's always worked fine on any network I've used as well as my wifi hotspot or tethered to my phone. But, with the new Nextlink service, I can log into global protect and use all company resources normally. Teams, Outlook etc all work gre...

GlobalProtect: How to combine both Machine Certificate and User Certificate Check

Hello everyone, For the remote users in order to connect and authenticate themselves on GlobalProtect we want to enable both Machine Certificate and User certificate Check (not User Credentials) on the PAN GW.Is that possible, has anyone any similar use case? Our current PAN FW is PA-3220 with SW 11.1.6-h3 and GlobalProtect version 6.28.8-223. T...

Migrating existing Explict proxy to Palo alto Transparent Proxy

HI , We want to migrate existing legacy Explicit proxy to palo alto in transparent proxy mode , we have palo alto with panorama , all the branches using legacy explicit proxy , Legacy Explicit proxy device in HQ and all the branch traffic is redirecting to explicit proxy. we want to remove explicit proxy . Is it possible using Global Protect we ...

Resolved! Clearing GlobalProtect Cookies

Is there any simple way to clear GlobalProtect authentication cookies on an endpoint other than uninstalling the client, rebooting and reinstalling? For troubleshooting some connection issues, I need to show what happens when the cookie doesn't exist. However, the cookies have a lifetime of 7 days so I have to uninstall/reinstall the application...

catalan by • L1 Bithead
  • 58389 Views
  • 5 replies
  • 1 Likes

Global Protect Virtual adapter not installed on ARM64 win 11 device

I am using the win11 device with qualcomm snapdragon 8 gen3rx ARM64 CPU. But there is no virtual globalProtect adapter installed. 1. I have also tried out different versions of global Protect but none of this works GlobalProtect64-6.0.5 and GlobalProtect64-6.1.0. 2. I have also tried to restart windows to disable the signature check for driver...

philli88 by • L0 Member
  • 8662 Views
  • 6 replies
  • 1 Likes

PC shutdown during Agent update

We are pushing agent updates to our users (Windows) from the firewall. We have noticed that several times the upgrade has failed to complete often partially removing the old version and as we have network enforcement enabled the machine cannot be easily recovered. It seems that this could occur when users shutdown their PC during the update as i...

Norton 360 isn't detected by GlobalProtect

I installed the GlobalProtect client on my Windows 11 computer. But when I try to connect, I get an error message that I don't have anti-malware software installed or enabled. I use Norton 360, but GlobalProtect does not see it. The anti-malware section of the Host Information Profile of the GlobalProtect app settings only identifies Windows ...

BohmanC by • L0 Member
  • 1787 Views
  • 3 replies
  • 0 Likes

VPN client failing with - Gateway DEV-VPN: Could not connect to gateway. The device or feature requires a GlobalProtect subscription license.

I have a valid license and portal. I can connect with a similar machine. This one stopped working after I installed CAC reader software and CITRIX client. I think it might have messed with the certificate store. I've uninstalled both the CAC reader and CITRIX client, but cant get GlobalProtect to work again. It keeps giving the following error. ...

nhilo32 by • L0 Member
  • 1334 Views
  • 1 replies
  • 0 Likes

Azure Virtual Desktops integration with Global Protect nightmare

Having an enormously hard time implementing Global Protect on Azure. No matter what happens, after installing and executing Global Protect on Azure virtual desktop, VPN tunnel 100% severs RDP communication to the Azure virtual desktop. Had Palo Alto check routing and network and it appears to be sound. Recommendations were: 1) Network =>G...

wechang by • L0 Member
  • 2086 Views
  • 1 replies
  • 0 Likes

Global Protect Setup

Trying to setup GP for a scenario. One large org, multiple entities/departments that will require different policies, HIP checks, some will be manual connection, some will be always on. The requirements that we would like to have are:1 URL for all users to type in a browser to download client if need be, and same URL to be the entry for their...

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