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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Unable to reach Palo Alto - Global Protect Portal.

Hey everyone,I’m currently deploying a GlobalProtect VPN on a Palo Alto VM-Series firewall running PAN-OS 10.2.16-h4 in AWS.Everything seems correctly configured according to the official GlobalProtect Admin Guide (portal, gateway, SSL/TLS certs, interfaces, routes, and security policies), but the portal is still unreachable via browser or Test-...

asamboni by • L0 Member
  • 2665 Views
  • 1 replies
  • 0 Likes

GlobalProtect 6.x crashes

Hello I have a problem with GlobalProtect on two laptops, GP crashes. They are brand new laptops (Win 11 Pro 24H2). I've already reset them completely. Here is the Windows Event Viewer: Faulting application name: PanGPA.exe, version: 6.2.6.838, time stamp: 0x6732981c Faulting module name: PanGPA.exe, version: 6.2.6.838, time stamp: 0x6732981...

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One portal, multiple gateways for different users

Posted a diagram of what I am trying to accomplish but seem to get road blocks so maybe there is something I am missing. Company A will use an always on config with cert. So I assume the cert will take priority over the saml auth? Company B will be using manual/on-demand with no cert. Each company should be able to use the SAME external URL (vpn...

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Resolved! Gloabl Protect -Gateway selection

Hello, As per the PA document - GlobalProtect uses a network discovery method to select the best available gateway from the available multiple gateway options. GlobalProtect attempts to communicate with all the gateways and uses criteria such as gateway priority, load, and response time from the gateway to determine the best available gatew...

VivekMs by • L1 Bithead
  • 1982 Views
  • 1 replies
  • 0 Likes

Global Protect being interrupted by Copilot?

I have a handful of users having problems signing in to our GlobalProtect. The common thread is the embedded browser being redirected to this page. We even force installed the latest preferred 6.2 client with the use default browser option(in that case Firefox) and it still got this redirect. These people were working last week. To add we us...

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PANGP virtual ethernet driver

Global protect is having an issue just after the latest windows update on the 9th. "connection failed'' PANGP ethernet driver is disabled. Every time we tried to uninstall and reinstall it its still the same. Its an error that is coming from the GP application I think that need to be fixed in the HP computer.

Cannot log into global protect, testing configuration on EVE-NG

So this im trying to log into global protect and for whatever reason no matter what i do i just cant login and i keep getting "Matching client config not found" Ive searched all over regarding this error and havent found anything useful that would fix this issue. Im trying this from a windows 10 pc, GP client is 6.1.4-711Palo sw version - 10.2.5...

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Command to Disconnect Global Protect VPN

I'm looking for a PowerShell script or commands to disconnect the Global Protect VPN and preventing the auto connection happen again and enforce the user to enter the credentials again. In addition, I need same thing for MacBook devices. Thank you!.

GlobalProtect Not Working on macOS (Sequoia 15.5)

Hi all, I’m currently experiencing issues with GlobalProtect version 6.2.6-838 on a particular version of macOS. Interestingly, the same version of GlobalProtect works perfectly fine on macOS Sonoma, so the problem appears to be OS-specific—potentially related to Apple system settings or extensions. When attempting to connect, I receive the foll...

thombuck by • L0 Member
  • 18946 Views
  • 6 replies
  • 1 Likes

Global Protect Portal Failures

Our organization has started noticing that every 24 hours (give or take an hour) new connections to our Global Protect VPN service is rejecting new connections to the appliance. We also notice that the portal landing page stops responding and issues a generic SSL Error and the page cannot be displayed. The issue is only resolved by rebooting the...

GlobalProtect client takes extra time to disconnect

Hello, Thanks for your time. On our GlobalProtect, there are 2 users who have reported a change since upgrading their GlobalProtect clients to version 6.2.8. After pressing the Disconnect button, it shows that it is Disconnecting for a much longer time than it used to. It takes 18 seconds to show "Disconnected". The 2 users both use Windows 11 P...

On demand GP MFA with manage engine identity 360 and NPS server

The current setup for User VPN Connection requires users to log in using their email address as the username and OTP from google authenticator as the password. For VPN Client Verification, we would like to update the configuration to include password-based authentication for each user. Example: User logs in with their email address (username) a...

Globalprotect VPN assign a public IP to an internal server

I am currently running a PA-1410 and utilizing Globalprotect VPN and within that network I have a /24 internal subnet. I have attempted to set up a DNAT to assign a public IP to an internal server within the Globalprotect environment but I am not able to communicate to the public IP as it times out. I have allowed all traffic on the firewall to ...

aarreola by • L0 Member
  • 773 Views
  • 1 replies
  • 0 Likes

Resolved! GlobalProtect portal unresponsive error after upgrade to OSX 15.4

PA-820 GlobalProtect version: 6.3.2 PanOS 10.1.14-h10 Mac OSX version: 15.4 On attempting to connect with GlobalProtect, the error message "The network connection is unreachable or the portal is unresponsive. Check the network connection and reconnect." appears. All users on OSX 15.3 are still able to connect without any errors or issues. A...

Global Protect Client Crash 6.3.3

Hello Everyone, We are running into very strange situation where Global Protect client "6.3.3" is not starting, you click the icon but nothing is working I tried check task manager it's there's but almost not consuming any resource. this happens over all company devices.I tried installing the application in bran new laptop, it starts successfull...

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