Global Protect App for Surface Pro 9 - Chip SQ3

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Global Protect App for Surface Pro 9 - Chip SQ3

L0 Member

Pleas help me about setup GP app for Surface Pro 9 SQ3 - ARM64. GP app notify The Service is not running!

 

 

1 REPLY 1

Community Team Member

Hi @bigkha36 ,

 

I haven't personally worked with ARM devices, but they count as a mobile device and require a GlobalProtect license. You can try enabling X-Auth on the gateway and then using an X-Auth client on the surface device with the sq3. If you have an intel based surface pro that should work just fine.

 

Check out this KB regarding x-auth.

LIVEcommunity team member
Stay Secure,
Jay
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