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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Resolved! Unable to access some of the LAN IDRACs Via GP VPN

Hello There, I'm new to the field of firewalls, and I'm currently working with a PA 850 firewall, a Nexus switch, and four Dell PowerEdge R630 servers on my site. I've configured a GlobalProtect (GP) VPN on the firewall and set up subinterfaces for different types of traffic. However, I'm encountering an issue where I can't access the IDRAC (Int...

Resolved! Global Protect Portal - Azure SAML Authentication

Users can't complete authentication to the Global Protect portal with Azure SAML auth. When I go to the portal address in a web browser it redirects me to an Office 365 login, I enter my credentials and MFA code, it sits on a login.microsoftonline.com URL loading and eventually fails with the this URLin the address bar, <global-protect-url&g...

DNS Issue on Debian 12.5 and other by using GP 6.1.3 on PA1420 11.0.3-H3

Hi folks, we have a strange issue on several linux systems after upgrading Global Protect Client to 6.1.3. On Debian 12.5 i.e. the globalprotect advised DNS won't be used. 361-T16750272 02/29/2024 13:02:08:169 Debug(1828): tunnel interface got ip 10.0.40.228P2361-T16750272 02/29/2024 13:02:08:169 Error(1387): PanNetSetup: Unable to relink ...

GlobalProtect Client Certificate Authentication Issues

The Authentication keeps failing with the following: P5836-T8200)Debug(8265): 02/23/24 10:50:48:959 REGION-PRIO, region code is US(P5836-T8200)Debug(15492): 02/23/24 10:50:48:960 REGION-PRIO, save region code US(P5836-T8200)Debug(8551): 02/23/24 10:50:48:960 prelogin status is Error(P5836-T8200)Error(8554): 02/23/24 10:50:48:960 pre-login erro...

GlobalProtect LDAP authentication issues / password requirements

We're currently trying to implement GlobalProtect and already have some ldap authentication issues with a small test group. We've found out that some special characters (like §) seem to cause issues in passwords. The error is always: Authentication failed: Invalid username or password The password is not wrong since authentication works on every...

RSA + LDAP (AD) authentication for GlobalProtect

We're trying to use both RSA token (soft/hard) and AD password to authenticate certain users for GlobalProtect using the client app (not in a browser). The RSA connection is set up to our local RSA servers via RADIUS. Either auth method works fine on its own, and so far the only way I can get both to work is to have the portal query for one an...

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Resolved! Global protect IP Query.

So basically I have a windows machine connected to a router (which is my gateway), My win 10 Ip is 192.168.1.10 ad g/w Ip is 192.168.1.1.Furthermore, my Router is connected to Palo Alto 10.0.0.1 is my IP, and 10.0.0.2 is my Palo interface IP. From the Windows 10 machine I am connected to the global protect using 10.0.0.2. Connection is establish...

Global Protect suspended my phone number

Hi, guys. Can someone help me. I was using global protect using a telkom sim card and all of the sudden my phone number is blocked/suspended. Now I am not able to receive neither calls nor text messages. How can I get my phone number unblocked. I can't afford to lose this phone number.

Global Protect Smart Card Problems

hello 2 all, is here someone who uses smart card with pin authentication on external gateways? i've an interesting problem: gp-agent/client 6.2.1 panos 10.2.7-h3 i'm establishing an external ipsec-tunnel to headquarter with on-demand mode / conditional-connect authentication with personal smartcard and pin on gateway... terminating vpn-t...

Resolved! GlobalProtect credentials for RDP

Hello Community, Customer is using Global Protect with SSO and RDP and he would like to know why does Globalprotect asks for credentials (internal portal) when a user logs through RDP? For example, if the user logs locally the SSO works fine and Globalprotect can connect with the user's domain credentials. However, if the user logs in the sa...

Global Protect new update blocks ChatGPT

I work for a company that utilizes Paloalto Global Protect.Recently, an update in Global Protect rendered ChatGPT inaccessable.I, along with many of our devs, have utilized ChatGPT and find it a very valuable resource.Some of us were curious if there are any plans to alter this block or if there is an ETA for when this will be resolved.Thank you.

Global protect Query

Hi All,I am new to Palo Alto and I am doing SSL VPN(Global Protect).I am a little confused about the Portals and Gateway, as I can see almost the same config on portal and gateway.,What is the actual difference between the portals and Gateway?Thanks in advance.

GlobalProtect auto-update fails, application breaks

I am a software engineer on Long Island, NY. My company uses GlobalProtect VPN to allow us to connect remotely to our internal network. We were originally using SonicWall but transitioned to GlobalProtect when our company was sold two years ago. When I am logged in from home, GlobalProtect will periodically check whether a new version is avail...

GlobalProtect & Sonoma 14.3.1

Hello ! I haver problems with GlobalProtect. When I initiate macbook session appears a message "another instance has initiated before" or something like this. And another error is that GlobalProtect icon doesn't appear at menus bar. It seems that this problems would be related with Sonoma update. Thanks

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