08-04-2020 03:40 AM
Hello,
We have just rolled out Global Protect on our workstation & mobile clients, and are starting to run into a bit of a problem.
It seems that on some of the machines, the file : pangps.txt (log file) just keeps on growing.
Now, in itself it's normal that the size increases a bit over time but we have had some machines where the log file becomes over 100 gb filesize... and some of the machines their HDD is filled up turning them unusable.
Is there anywhere that we can configure a max filesize on logs, either within the client or on the panos GP config itself?
08-04-2020 12:57 PM
https://docs.paloaltonetworks.com/globalprotect/5-1/globalprotect-app-release-notes/gp-app-release-i...
GPC-11049
Fixed a rare issue where the PanGPS log file was not rotated and it caused the PanGPS.log file to consume a large amount of disk space.
Please upgrade the GP client to 5.1.5. Let us know if that fixes the problem.
04-08-2021 07:46 AM
Does anyone know if the new version with the fix actually resolves the huge files and essentially cleans up/removes the large files or is this fix solely to stop the issue occurring and any current large files need to be addressed manually?
04-21-2021 04:27 AM
anyone with any thoughts on this please?
06-18-2021 02:23 AM
Hello,
The problem was still present with v5.2.5.
A 3rd patch has been released with v5.2.6...
See GPC-12859: Addressed Issues in GlobalProtect App 5.2 (paloaltonetworks.com)
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
