Global Protect Gateway Client IP Pool Grayed Out

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Global Protect Gateway Client IP Pool Grayed Out

L1 Bithead

I am attempting to configure a global IP Pool for my gateway, however, the Client IP Pool tab is always grayed out. I followed the documentation and I have tunnel mode enabled with a tunnel interface assigned, yet the tab remains grayed out. Any help is greatly appreciated.

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L7 Applicator

The only time i have seen this greyed out is when a range is already set in the Agent\Client Settings\IP Pools

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4 REPLIES 4

L7 Applicator

The only time i have seen this greyed out is when a range is already set in the Agent\Client Settings\IP Pools

I suspected that may be the case, but wasn't 100% sure. I do already have an IP pool configured under the Client Settings. I will work on recreating the gateway without these settings to see if that works. Thank you for the suggestion.

 

Edit: Can confirm this is correct. The Client IP Pool tab is available when there are no Client Settings configured.

When I attempt to clear the Agent\Client Settings\IP Pools the dialog box won't let me save (hit OK) and the message is "require at least on entry."

Turns out you can't modify the existing gateway config to use the "Client IP Pool" - i.e. if you already have a config for Agent\Client Settings\IP Pools you'll need to create a new gateway in order to use the "global" client IP pool.  This needs to be configured first and then the "Client Settings."

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