- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
04-07-2021 09:34 AM
Trying to install Global Protect on a new Surface X Pro and run into the below error.
"This installation package is not supported by this processor type. Contact your Product Vendor"
Its a Surface Pro X with Windows 10 64Bit SQ2 processor. Tried installing GlobalProtect64-5.2.5-c84, 5.25, and 5.18 all give me the same error message.
04-07-2021 09:41 AM
The GlobalProtect Agent is not available for Win10 ARM devices at the moment. You can use the Windows UWP GlobalProtect app if you have a GlobalProtect subscription, but the actual full client isn't going to work.
04-07-2021 09:41 AM
The GlobalProtect Agent is not available for Win10 ARM devices at the moment. You can use the Windows UWP GlobalProtect app if you have a GlobalProtect subscription, but the actual full client isn't going to work.
12-19-2021 04:43 PM
I have just purchased Paloalto firewalls and have found out all my Surface Pro x cant have the same functionality as my other laptops. Is there a time frame for SAML and integrating Microsoft MFA ?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!