04-01-2021 02:39 AM
I am testing our rollout of mobile user vpn with pre-logon and always on
currently we are on-prem with on-demand so its complete change in user experience
but with one of out test users we found today when they are at home using they are using a device that displays company wifi so they connect to this and they are detected as internal which is good
this use then comes to the office (most likely just closing the laptop lid) and docks their laptop so this moves to cable - when this happens the internet detect fails - the DNS query is successful but it seems to still connect to the portal and then the user is treated as if they are external and receive their MFA logon
if they refresh connection it then changes to internal - yes this is a repair but not something I can share out to 4000+ users as a workaround without negative feedback
I caught the end of a forum post which said:
04-01-2021 01:50 PM
Have a look at Automatic Restoration of VPN Connection Timeout setting here:
You can try to set Automatic Restoration of VPN Connection Timeout to 0
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!