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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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Knowledge sharing: community account fix and Globalprotect troubleshooting/investgation updated/edited article

My old account was fixed by Palo Alto life community following article https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNHCA0 , so I am resharing the post for "Knowledge sharing: Globalprotect troubleshooting/investgation. Split tunnel,Globalprotect app/agent configuration options and etc. to solve issues" as this is p...

Resolved! Incorrect GlobalProtect Version reported in GlobalProtect Monitor

When looking at the globalprotect logs within the monitor tab on my PA-3220 running 10.1.3 some clients are reporting the incorrect GP version. I have lots listed as running version 5.1.0. We currently don't have any workstations running that version.I get the same if I run a custom report.Any ideas why the incorrect version is being reported?I ...

Resolved! PanGPA and PanGPS logs

We now have more cases of users complaining of GP disconnect or slowness. Need assistance reading the Global protect logs from the Agent. Are there any know codes for Dump , Debug and Info that i should be looking out for when going through the log file.

syed222 by • L0 Member
  • 3653 Views
  • 1 replies
  • 0 Likes

Doubt if global protect can be integrated with WSUS

Hello team, Actually, We have Globalprotect checks the status of Windows patches on users computers and informs the user if any are missing. We update the computers through WSUS. Globalprotect seems to get the missing patches from a source other than WSUS(Microsoft?) and tells the user that there are patches missing that we have not yet released...

Alpalo by • L4 Transporter
  • 1944 Views
  • 1 replies
  • 0 Likes

GlobalProtect issue: DNS resolved with Public-IP instead of Private-IP

Hello,We have an URL (for exp. sharepoint.mydonain.com) directly reachable on our internal network, with a Private-IP, but also reachable from the internet, with a Public-IP (of course, the public-IP is not reachable from the internal network 🙂 ).It happens sometimes, with some users who are in home-office, and connected with the GlobalProtect ...

Wrong HIP match

Hi team Hope so you all are doing great.We are in the phase of implementing compliance checks based on HIP checks.Before that we have created multiple HIP objects/profiles to observe our end users asset compliance and now we have asked our IT team to start installing compliance software in the end machine to avoid any issues when we fully provi...

Portable router w/GlobalProtect client in firmware?

My company has been greatly affected by the pandemic, we went from running over a dozen call centers to almost completely WFH. An issue we have been experiencing is that our own operations staff refuse to send equipment from terminated coordinators back to IT for refurbishment/reimaging, they give it to the next person hired (because the turnaro...

rtangwai by • L0 Member
  • 4698 Views
  • 1 replies
  • 0 Likes

GlobalProtect still failing over windows account

Hello Bros' few months ago I had an issue with the GlobalProtect and employees working from home and that was.all employees log-in to vpn globalprotect via their domain account mydomain\myusername.we had issues regarding the sso in the portal configuration were enabled which lead the employees trying to connect to use sso "windows ...

macOS Big Sur 11.6.2 - Global Protect 5.2.8-23 - Connected but no internet coming through

Hello all,I received from work a MacBook Pro with macOS Big Sur 11.6.2, I've installed the GlobalProtect 5.2.8-23 which is the only one that I had access to, and it seems like whenever I connect the GP, the connection is successful but there is no Internet Connection.As soon as I disconnect the GP, everything is working.I searched on the live co...

alberaru by • L0 Member
  • 2155 Views
  • 1 replies
  • 0 Likes

connection setting option is applicable if tunnel is not created in internal GW ?

We have created internal gateway and tunnel is not configured in same. Below setting is applicable for machines connected to internal gateway ? Login lifetime , inactivity logout and disconnect on idle setting is applicable for them ? also authentication cookie usage restriction option applicable to them ? Reason behind asking this query is , We...

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Deepak25 by • L3 Networker
  • 2139 Views
  • 1 replies
  • 0 Likes

Prisma Gateway IP conflict

Hi everyone, hope someone can help with this query. We've recently rolled out Global Protect to our users and all is working fine. General feedback, compared to the previous Checkpoint VPN connectivity, has been very positive. One of our users raised an issue the other day which I'm unable to find any clarification for. We have been provided wit...

BChana by • L0 Member
  • 2114 Views
  • 1 replies
  • 0 Likes
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