Pre-Logon can't get IP address from IP pool

I created two agents for my internal gateway in GlobalProtect.

One is for Pre-Logon and another is for Any users. I split a big IP address pool for them two.

big pool:  10.224.0.0/20

Split to : 10.224.0.0/21 and 10.224.8.0/21

But no matter which one I as

Generate daily report

hello,
is there a way I can generate a daily report on the number of users that connected daily.

thanks

traffic not following the route

Hello

We have set split tunnel for our Win10 clients, GP is version 5.1.6 and 5.2.5. PAN-OS is 9.1.7.

- default route to firewall

- bypass tunnel for some network ranges (e.g. MS-Teams)

- bypass tunnel for some URLs (e.g. MS-Teams)

- enable DNS-Split

For

GlobalProtect 5.2.4 disconnects when unlocking screen

Seeing some interesting behavior with GP 5.2.4. On Windows 10 1909, GP disconnects when locking then unlocking the desktop.
To reproduce:

- Connect to your gateway then lock the desktop. Leave the desktop locked for a minute or two.
- While locked, the

HIP check is slow

Anybody else experiencing slowness with HIP check?  Our clients establish an initial connection very quickly (about 5 seconds).  But then the process of doing the HIP check actually takes an additional 40-50 seconds.  I can clearly see in the logs th

Globalprotect pre-logon then MFA using SAML Pre-logon doesn't re-connect when user re-star the computer.

Hi,

I'm hoping to get help from you guy's. My client set up a pre-logon then MFA using SAML. Pre-logon works fine when end user start their computer, however, when they re-start their computer, pre-logon doesn't connect itself, user has to enter thei

The GP client for Andoid doesn't support wildcard certificate!

I tried to use two different certificates in the SSL/TLS Service Profile configuration separately

The result of logging into the client is as below:

PC client:

Domain certificate: Yes

Wildcard certificate: Yes

IOS client:

Domain certificate: Yes

Wildcard ce

Global Protect configuration on AWS Palo Alto Networks VM-300 Bundle 2

I am trying to configure Global Protect to access the AWS VPC remotely with Palo Alto Networks VM-300 Bundle 2, I have followed the initial setup and I am not sure of how to assign a public IP to the Public Interface

Prevent GlobalProtect connection if another VPN is already active?

I haven't found anything on this so figured I'd ask here.. is there a way to set the application configuration to prevent the application from successfully connecting if another VPN is already active and connected on the system?

Only other thing I ca

Global Protect Office 365 Split Tunnel

Hi All,

I have configured split tunnel for O365 but I have an issue that I can't seem to nail. All seem to be working except when I open Outlook I get a connection error. I have all the URLs and IPs specified by Microsoft in the split tunnel configur

GlobalProtect How to renew Pre-Logon's Cookie when it Expired?

I created the Pre-Logon method for outside users, The Pre-Logon user use the Cookie authentication and Any user use the Username and password authentication. I don't want any user can login with Cookie because once the employee leaves the company, th