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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
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GlobalProtect Discussions
GlobalProtect discussions offers topics about our network security for endpoints that protects your organization's mobile workforce. This area is dedicated to GlobalProtect discussions to help you answer questions.
About GlobalProtect Discussions
Welcome to the GlobalProtect discussion area! Here, you can engage in conversations about GlobalProtect, explore new insights, and stay updated on ongoing discussions. Check back regularly for the latest updates and community insights on GlobalProtect.

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GlobalProtect don't access LAN

Hi all,I'm relatively new to Palo Alto solutions and I run into a problem that I can't find which may be causing the connection to fail. I have a configured GP gateway and in it I have 3 pools with different subnets. One of these networks cannot access services on the LAN. I see in the logs the access being accepted in the policies but the conne...

Amaro123 by • L2 Linker
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  • 4 replies
  • 0 Likes

Resolved! GlobalProtect v5.2.4 client disconnects with "Received a virtual interface packet with fragment"

I am running GlobalProtect client 5.2.4-21, experiencing frequent disconnect events accompanied in PanGPS.log by the following: (T10852)Debug(1564): 01/11/21 17:33:00:578 Received a virtual interface packet with fragment 0x2000(T10852)Debug(1564): 01/11/21 17:33:00:578 Received a virtual interface packet with fragment 0xAC(T10852)Debug(1564): 01...

millerh1 by • L1 Bithead
  • 7166 Views
  • 5 replies
  • 0 Likes

Resolved! While in Connected Standby (Win10 Sleep), Will Global Protect Reconnet after internet outage?

Here is the scenario: Global Protect Client 5.2.5 installed.Internet Connection is hardwired via USB adapter.Global Protect is connected.Computer goes to "Connected Standby" aka Modern Standby aka SleepInternet drops, (IE someone resets their home router, or internet provider does maintenance)Internet comes back online.Global Protect disconnecte...

Resolved! Uninstall Global Protect Client without Admin Rights ??

I have noticed that the Global Protect Portal Config - Agent Configs - App Tab has an "Allow user to uninstall Global Protect App (Windows Only)" setting. I have set this option to yes, but when I had users try to uninstall the Global Protect Client via the Control Panel and by right clicking that Global Protect App and selecting uninstall, they...

GlobalProtect for Android Auto Start

Hi Everyone, We are testing out the GlobalProtect for Android app on our Chromebooks. I am able to push out the app via the Google Admin Console and the app connects fine via SSO/SAML to our portal and gateway. The problem is the app will not auto start after it is deployed to the client Chromebook. If the user of the Chromebook manually open...

Resolved! GlobalProtect is stuck on connecting - macos Big Sur

Hello, im using global protect version 4.1.8-2 on macos Big Sur. After update on Big Sur i have problems with using global protect...when i want to connect global protect is always stucking on "Connnecting...". I read a lot on google and i assume problem in my case could be because i dont use last version of global protect, but i dont know how t...

MBCL88 by • L1 Bithead
  • 23885 Views
  • 9 replies
  • 0 Likes

GlobalProtect Connect Button Does Nothing - Failed to decrypt data error

Hello, I'm getting the following errors and it won't let me connect to our VPN. This is the log I see that keeps repeating. Anybody have any advice? (T2628) 07/17/20 00:07:47:597 Info ( 196): New Connection(127.0.0.1:50289) with socket(1112)(T2628) 07/17/20 00:07:47:597 Debug( 341): Socket is connected by C:\Program Files\Palo Alto Networks\Glob...

Query about accessibility for visually challenged users

We came to know from one of our visually challenged users that they are unable to use GlobalProtect client using their NVDA screen reader, because GP clients is supposedly not compliant with WCAG guidelines. The current version in use in our enviornment is 5.1.5.Can anyone please tell me if any of the future versions are compatible with WCAG gui...

The speed of using the company's VPN in China is very slow.

Hi there, i have few Chinese employees complaining about the internet speed being very slow once connected to Global Protect in China. Anyone experienced this issue before?? Thanks in advance.As per user :The Internet in China is very fast.When I use the company vpn. It is very slow to receive even mails.I don't know why.The mail size of 20MB ne...

GlobalProtect VPN affects Internet Connection after being turn on!

Hi all, I'm from Singapore and recently my company issued us a laptop each with GlobalProtect VPN installed so that we can start working from home. However, i encounter multiple issues after turning it on and turning it off is not an option as our company's server require us to login to GlobalProtect VPN in order to gain access to it. I manage t...

FHAGGG by • L0 Member
  • 3243 Views
  • 1 replies
  • 0 Likes

Portal/Gateway cookies

I'm having an issue with the wording, I think. When setting up cookies for both portals and gateways do I need to check 4 boxes total? I need to generate the cookies on both the portal and gateway THEN accept the cookies for overrides? Then I can set portal for a few days and cookies acceptance for hours? I always thought the portal sent somethi...

GlobalProtect requires reinstalling each time to connect

Hi, I was using global protect and it was working fine till today. Today it was not connection to the vpn and when I reinstalled it worked. After that for each time to connect , i need to reinstall otherwise it is giving no network connectivity error. Please help me to fix this issue.I tried deleting the vpn address and re opening it, but only r...

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