11-07-2023 03:11 AM
Hello,
we are installing a new cluster of vm palo, and we have configure Globalprotect acces.
We can connect to the portal, but when we connect, we have this message :
Can someone tell us why we have this message ? and what is the impact of this change of connection type ?
We use the Globalprotect 6.1.2 version.
Thanks
11-09-2023 03:16 AM
I have find the problem,
i try to connect with mobile and i have a message that is a little bit different.
I find this KB : https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001Uh1CAE&lang=fr%E2%80%A9#:...
Our firewall is behind another firewall, and the application ipsec-esp-udp was blocked, the globalprotect connexion was not in ipsec, just ssl, and that's why we have the message for the change of connection type.
After the application ipsec-esp-udp was allowed, the ipsec connection is ok and the message not display anymore.
11-09-2023 03:16 AM
I have find the problem,
i try to connect with mobile and i have a message that is a little bit different.
I find this KB : https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001Uh1CAE&lang=fr%E2%80%A9#:...
Our firewall is behind another firewall, and the application ipsec-esp-udp was blocked, the globalprotect connexion was not in ipsec, just ssl, and that's why we have the message for the change of connection type.
After the application ipsec-esp-udp was allowed, the ipsec connection is ok and the message not display anymore.
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