10-21-2021 06:26 AM - edited 10-21-2021 06:28 AM
The certificate expired on 19/10/2021.Due to this we were getting certificate errors in the devices and were unable to connect.We renewed the certificate in the firewall box, after that we are able to connect from Laptops & android devices, but ios devices are still not workingAs you are aware that we are facing problem in connecting IOS devices via global protect for the past two daysAll our management people are using apple devices and they are unable to access resourcesThis is impacting our business heavily Request to do the needful at top priority
Prabhakaran.S
AGC Networks Limited | An Essar Enterprise
PRS Centre 1st Floor, No.373-376, 1st Cross Street,Nehru Nagar, Rajiv GandhiSalai (OMR), Kottivakkam,Chennai - 600041,Tamil Nadu
M: +91 9688003000 | E: Prabhakaran.s@agcnetworks.com
10-22-2021 12:37 AM - edited 10-22-2021 12:38 AM
@prabhakaran.s make sure that the certificate is fully trusted on IOS devices, under General>About> Certificate Trust settings.
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