GlobalProtect keep asking for credential after windows 10 reboot

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

GlobalProtect keep asking for credential after windows 10 reboot

L0 Member

Hi

 

I have installed GP v5.2.10 on window 10 20H2. 

After reboot windows 10, GP keep prompting credential to be put in again.

 

Can someone shed some light how to make the credential stick so that GP no longer prompt for credential after reboot?

 

Thanks

2 REPLIES 2

Cyber Elite
Cyber Elite

@ThienNhan,

Is the authentication successful and you're getting connected properly, or does it just keep re-prompting for credentials continually? Are you just talking about saved user credentials being removed when you restart? 

Hi BPry

 

The authentication is successful and everything is working. 

Yes I am talking about saved user credentials being removed when you restart.

After reboot the window 10 GP prompt to re-input the username & password.

 

hope you can shed some light why this is the case and how to fix this

 

  • 2421 Views
  • 2 replies
  • 1 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!