Globalprotect use problem

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L0 Member

Globalprotect use problem

The customer uses SSLVPN made by a certificate issued by a third-party trust agency. The problems we have now are: Some customers can use domain names or public network IP addresses to log in to sslvpn, but some users can only use domain names to log in to sslvpn, not public IP addresses. Can you help me see the reason?
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L3 Networker

Hi ServiceTeam,

 

 

Please log a support ticket with all the required details. It is not entirely clear what issue you're facing: https://support.paloaltonetworks.com/

 

 

Regards,

Varun

Highlighted
L4 Transporter

Looks like more of DNS related issue ?  client able to resolve dns name of portal ?

 

SD-WAN | Cloud Networking | PCNSE | ICSI CNSS | MCNA | | CCNP | CCSA | SPSP | SPSX | F5-101 | CCIE-SEC-Attempted
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