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04-08-2024 02:17 PM
Hi,
I am trying to use GloblaProtect 6.1.4 on IPhone IOS 15, I am able to open the portal successfully but when I try to connect using the gateway I get an error says "Gateway external_gateway: could not connect to gateway, the device or feature requires a globalpretct subscription license.
note: I have installed the chain certificate provided by my company.
I need help
04-09-2024 05:46 PM
Hi @PGDNetwork ,
If you go to Device -> Licenses do you see a GlobalProtect Gateway license? The Mobile app for endpoints running iOS, Android, Chrome OS, and Windows 10 UWP require the purchase of a license.
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