problem with MS Edge with SAML auth for Global Protect

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

problem with MS Edge with SAML auth for Global Protect

L0 Member

We have been using SAML authentication with the user default browser for Global Protect for some time now. Within the past month it seems that users with MS Edge as the default browser have been having a lot of trouble authenticating. The SAML completes and the token seems to not be getting passed back to Global Protect. Switching the user's default browser to either Firefox or Chrome and they start connecting without issue. I'm assuming it's an update MS pushed out but I haven't started digging into it much since we found an easy solution. We are using version 6.0.7 of Global Protect and PAN-OS 10.1.10-h1 Is anyone else seeing this?

 

3 REPLIES 3

L0 Member

I can confirm this, using Edge as the default browser is inconsistent for SAML authentication. Switching back to Firefox seems to resolve the issue immediately.

edge: 117.0.2045.36

globalprotect: 6.1.2
PA: 10.2.5

 

We are experiencing a similar issue were you able to come up with a solution besides moving to Chrome or Firefox?  We are seeing it also with the embedded or Webview2 browser. 

PA 10.2.5

GP 6.2.2

Edge: 121.0.2277.110

 

 

Firefox is still my go-to workaround for this. I had a user with Chrome last week start causing the problem for the first time. I'm disturbed to hear you've seen the problem with the embedded browser. I was considering switching to that once I thought both Edge and Chrome were issues. I couldn't replicate the problem with Edge in my test VM after the Chrome problem though so I didn't make the change. So, it still seems to be sporadic from my point of view so I haven't opened a support ticket. 

Currently...

PA 10.1.11-h4

GP 6.0.7

 

  • 3198 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!