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Strange errors with Globalprotect and PANOS 10.2.3-h2
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03-10-2023 08:55 AM
Hello everyone,
We have two strange errors with Globalprotect (v. 5.2.11) since the update to PANOS 10.2.3-h2:
- For internal connections (via tunnel) the connection fails with the event gateway-hip-check with the message "Invalid tunnel end point IP address".
- The external portal is suddenly no longer accessible via https but pingable via the IP and domain.
Therefore no clients are connecting anymore.
We have already tried to upgrade to PANOS 10.2.3-h4 but it does not show any improvement. Also all deamons are in status running.
Does anyone have another idea? Paloalto support is always relatively slow unfortunately.
Regards
Sven
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03-16-2023 01:08 AM
Is apparently a problem with the upgrade. After a downgrade everything ran normally again. We now wait until the next release and try again.
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03-10-2023 09:38 AM
As a workaround for the disrupted internal connections, we resolved the internal tunnel. Now all clients connect internally via "Internal connection" directly to the systems instead of via a tunnel.
Externally, however, we do not yet have a workaround, let alone a solution.
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03-16-2023 01:08 AM
Is apparently a problem with the upgrade. After a downgrade everything ran normally again. We now wait until the next release and try again.
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