Stuck on connecting/still working after installing GP

[bin396303984]

Hi,

I am stucking on the connecting/ still working phase after put in the portal.

Portal has no status show. 

I am running on MacOS Sequoia 15.3.2, GP version 5.2.4-21

Please let me know if there is any other info would be helpful to provide here. 

[kiwi]

Hi @bin396303984 ,

As far as I know GP 5.2 is end-of-life for a while now. 

I'd recommend switching to a supported version.

You'll likely find more information in the panGPS debug logs as to why is failing:

Troubleshooting GlobalProtect

Kind regards,

-Kim.