Unstable connection Ubuntu 22.04 GP UI version 6.1.1.0-49

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Unstable connection Ubuntu 22.04 GP UI version 6.1.1.0-49

L0 Member

Some users experience problems with the connection - the VPN looks connected but every request ends with a connection timeout until the VPN is restarted.

 

The VPN looks connected but every request ends with a connection timeout until the VPN connection is restarted and the problem repeats after a while.

I already got "globalprotect collect-log" but I'm not sure, how to debug or where to find this type of issue. At first sight, there was nothing related to the issue when I went through the log files.

1 REPLY 1

Community Team Member

Hi @Witten ,

 

Check PanGPS.log and PanGPA.log.

You might also want to increase the log level to debug-level to make them more verbose.

 

Kind regards,

-Kim.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
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