sdk url 404 --Extreme NAC User ID integration stopped working

[LCMember4492]

I have a PA 3020 running 8.0.8 that is not getting userid matches for my wireless users registered with a Extreme NAC.

I had this environment working fine last spring, and there have been no updates to the firewall OS since then.

the error logs from the Extreme side of the integration show a 404 error when acessing the firewall via https at this address:

https://x.x.x.x/sdk

The firewall is responding to management https access, and when trying to access that URL from a browser I get:

     Access Error: 404 -- Not Found

      Can't locate document: /sdk

Is there a sdk service that I can reboot on the firewall to try to restore this?  Is this a depreciated url/feature?  Any suggestions on how to get the PAN to respond to this URL?

Thanks!

[jhochberg]

Hello,

I believe you will need to modify the URL you supplied - substituing 'api' for 'sdk'. The URL for the API interface is:

https://<IPADDR>/api

Supplying /sdk will definitely give you a 404 error.

Please try again with the suggested URL. I expect you'll see different results.

-JeffH

Jeff Hochberg

Sr. Systems Engineer - Technical Business Development

Palo Alto Networks 

Atlanta, GA

jhochberg@paloaltonetworks.com