sdk url 404 --Extreme NAC User ID integration stopped working

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sdk url 404 --Extreme NAC User ID integration stopped working

L0 Member

I have a PA 3020 running 8.0.8 that is not getting userid matches for my wireless users registered with a Extreme NAC.


I had this environment working fine last spring, and there have been no updates to the firewall OS since then.


the error logs from the Extreme side of the integration show a 404 error when acessing the firewall via https at this address:




The firewall is responding to management https access, and when trying to access that URL from a browser I get:


     Access Error: 404 -- Not Found

      Can't locate document: /sdk


Is there a sdk service that I can reboot on the firewall to try to restore this?  Is this a depreciated url/feature?  Any suggestions on how to get the PAN to respond to this URL?





L2 Linker



I believe you will need to modify the URL you supplied - substituing 'api' for 'sdk'. The URL for the API interface is:




Supplying /sdk will definitely give you a 404 error.


Please try again with the suggested URL. I expect you'll see different results.




Jeff Hochberg

Sr. Systems Engineer - Technical Business Development

Palo Alto Networks 

Atlanta, GA



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