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04-25-2023 09:17 AM
Hi all,
I have a HA cluster in which a trial threat prevention license was activated on active firewall only. Thus on the HA widget i have mismatch on anti virus version. Since it is already expired, in order to bring the firewalls back in sync, I wonder if its safe to delete via CLI the currently installed Anti virus update with the command "delete anti-virus update [file]".
Please advise
04-25-2023 06:39 PM
Hello @goncalocontente
I would recommend to delete expired license first. Here is the KB , then delete the actual antivirus content package either from GUI under: Device > Dynamic Updates or through CLI as you suggested. This should resolve the issue.
Kind Regards
Pavel
04-26-2023 03:42 AM
Hi @goncalocontente ,
You do not renew trial licenses. If the NGFW ever have an active Threat Prevention licenses, you will need to renew. If not, it would be a new purchase.
Thanks,
Tom
04-25-2023 06:39 PM
Hello @goncalocontente
I would recommend to delete expired license first. Here is the KB , then delete the actual antivirus content package either from GUI under: Device > Dynamic Updates or through CLI as you suggested. This should resolve the issue.
Kind Regards
Pavel
04-26-2023 02:47 AM
Hello @PavelK,
Thanks for your suggestion. BTW this was a trial license, do you know if once I purchase a threat prevention license does it has to be a renewal license?
Regards
04-26-2023 03:42 AM
Hi @goncalocontente ,
You do not renew trial licenses. If the NGFW ever have an active Threat Prevention licenses, you will need to renew. If not, it would be a new purchase.
Thanks,
Tom
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