[FIREWALL] - Commit Issue

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

[FIREWALL] - Commit Issue

Hi everyone, I'd like to request support for a recent problem I'm having. I have one cluster with two Palo Alto firewalls, one of which was recently updated to version 11.1.13-h5 and is currently active, while the other is on version 11.1.13 and is passive. The environment is currently in this state because we are still validating version 11.1.13-h5 and will update the other member later.

In short, the commit test worked after the update and is synchronized with the other member. However, today when I try to commit any policy change, object change, etc., the commit is not applied and remains at 0%.

If I make a new commit, the job remains in the queue and also doesn't progress beyond 0%.

I used the 'show jobs all' command and confirmed that there are many pending jobs.

jobs.png

Via the GUI, I also tried running 'Clear Commit Queue' and received an error message saying 'Error removing jobs from queue'.

ErrorQueue.png

I also tried 'revert config', but it had no effect.

I haven't rebooted yet because I'd like to resolve the issue without doing so and collect data to help with troubleshooting.

Has anyone else experienced this problem?

0 REPLIES 0
  • 79 Views
  • 0 replies
  • 1 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!