04-17-2023 12:26 AM
Hi Team,
frequently we were getting system alerts as " PANDB: Authentication or Client Certificate failure" after restarted the management server we didn't get error for PANDB, but now we are getting " failed to resolve host wildfire paloaltonetwork.com"
kindly help me to resolve this case and please let me know why we got PANDB error
Thanks in advance!
04-17-2023 02:24 AM - edited 04-17-2023 02:25 AM
Hi SujithGovindaraj,
(a) I believe at a minimum DNS needs to be configured on the firewall
(b) The PA FW needs to be able to access the DNS server ( security rule ) if applicable, and
(c) Palo alto updates need to be allowed from FW to Palo Alto update servers (security rule) and these applications configured paloalto-updates & paloalto-wildfire-cloud and others if needed
04-19-2023 10:46 PM
Thank you for information.
This issue has been resolved once updated recent wildfire version.
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