11-19-2024 04:09 AM
Hello. Good morning.
I am trying to update my tall stick to version 10.1.12. However, when loading this update the system tells me that I need to load the base image 10.1.0. I have tried to find the base image on the support portal but have been unable to download it.
Does anyone know where I can get it?
The computer I am upgrading is a PaloAlto 820
Thank you very much
11-19-2024 05:31 AM
Hi @SEGINFOSITOC ,
I'm seeing it just fine in the CSP. Can you try the following location/filters ?
hope this helps,
-Kim.
11-19-2024 05:31 AM
Hi @SEGINFOSITOC ,
I'm seeing it just fine in the CSP. Can you try the following location/filters ?
hope this helps,
-Kim.
11-19-2024 10:25 PM
Nothing appears on my support page. Maybe it is a contract or licensing issue because it is very rare.
Anyway thank you very much for the answer, when I find out what can happen, I know where to look for those bases.
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