09-29-2025 04:11 AM
Hello
it is possable to move license from an active device to another avtive device (two license installed)?
In one branchoffice we doesn't need thie feature anymoe, but in the other that has grown up.
Kind regards
09-29-2025 08:38 AM
Hi @R.Kniger ,
In the Customer Support Portal (CSP), you can transfer licenses to a spare device of the same model. The license cost is based upon hardware. So, the hardware should be the same. The spare device must have been purchased as a spare unit. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNM
What you could do is go through the steps in the URL above and see if your other device shows up in the drop down to transfer the license. If not, you could open a TAC case to ask.
Thanks,
Tom
09-29-2025 08:38 AM
Hi @R.Kniger ,
In the Customer Support Portal (CSP), you can transfer licenses to a spare device of the same model. The license cost is based upon hardware. So, the hardware should be the same. The spare device must have been purchased as a spare unit. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClNM
What you could do is go through the steps in the URL above and see if your other device shows up in the drop down to transfer the license. If not, you could open a TAC case to ask.
Thanks,
Tom
10-06-2025 05:32 AM
Hello Tom,
i activate test license so that we can concect the PA with our network and buy new license from Palo
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