New User-Account (__telemetryuser) with PanOS 11.2.10

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New User-Account (__telemetryuser) with PanOS 11.2.10

L1 Bithead

Following the update to PanOS 11.2.10, a new user account will automatically be created on Panorama and the gateways:
__telemetryuser

I could not find any information about this user. What is this user used for?

1 accepted solution

Accepted Solutions

Cyber Elite
Cyber Elite

@HeinzP,

I can just say that nothing has broken (noticeably) from removing this across a couple dozen devices. It's possible that it is preventing the collection of some new telemetry information, but it's removal hasn't caused any impact or alerting from the device itself. 

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4 REPLIES 4

L4 Transporter

hello @HeinzP 

 

users starting with the underscores are usually system accounts.

 

From the name, it is the user account used for the device telemetry.

Olivier

 

 

 

PCSNE - CISSP

Best Effort contributor

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Disclaimer : All messages are my personal ones and do not represent my company's view in any way.

Cyber Elite
Cyber Elite

@HeinzP,

I either did not receive this new user in my own upgrades to 11.2.10 or I was allowed to remove it by loading a configuration file that doesn't include this user. Since I manage my devices programmatically I'm actually not positive if I just didn't get this user, or I was allowed to remove it and it isn't strictly required. Can you try just removing the user? 

I can confirm that it is possible to delete this user on the the panorama-server and on the gateways.
However, I still have no idea what this user was created for during the upgrade, or what might break if I remove it.

Cyber Elite
Cyber Elite

@HeinzP,

I can just say that nothing has broken (noticeably) from removing this across a couple dozen devices. It's possible that it is preventing the collection of some new telemetry information, but it's removal hasn't caused any impact or alerting from the device itself. 

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