02-07-2024 02:09 AM
Hello
I have issued the "request shutdown system" to our PA-450, but we didn't unplug the power immediately.
After 10 minutes, the system get rebooted.
Base on the KB(How to Perform a Graceful Shutdown ), the system should be in halted state, in order to boot the system again, we must unplug the power and plug the power back.
Is this a known issue? Our PA-450 is on 11.0.2-h2
02-07-2024 07:46 AM
Hello @AndyLiao ,
Thank you for your question regarding the PA-450.
To check if this is a known issue, can you please collect the CLI output, a TSF, and mention these same steps and open up a TAC case? Our support team can check if there have been any similar reported issues or check with our engineering to see if this is a previously reported issue or if this is new.
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