Palo Alto PA 5220 not login after password complexity changes

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Palo Alto PA 5220 not login after password complexity changes

L0 Member

We changed the password complexity and history settings on our firewall a couple of days ago. After committing the changes the local users are not able to login on the firewall. So we tried to boot into maintenance mode by connecting through a console cable in order to roll back to a older running config. This did not do anything though, because the users are still not able to login using their old credentials from the time when the running config was saved. Does rolling back to a saved running config, undo-s the password complexity settings? Is there a way to import a device state config from the actual maintenance mode without having to reset to factory default and connect from the management interface?

1 REPLY 1

L4 Transporter

Hello @AadidevArun 

 

In a LAB we test the same options and settings, in especial force change password, gracetime, login account, and we have the same problem ... Unfortunately the only way, without login is ... Factory reset and load a previus backup you have on your laptop  an another device ... Sorry

 

I recommended test this kind of changes in a LAB enviroment.

 

Best regards

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