- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
03-20-2025 01:24 AM
Hi All,
My current PA support is ASC (Authorized Service Center) where they open a Case on my behalf. How can i change my ASC or transfer my device ownership to some other support partner.
Pls note: Support is currently valid and active to my existing ASC partner
03-23-2025 09:51 PM
Hello @vishalrsshah ,
You should contact your current ASC (the one you want to leave) or the new ASC (the one you want to be managed by) to raise an admin case in the CSP.
Olivier.
PCSNE - CISSP
Best Effort contributor
Check out our PANCast Channel
Disclaimer : All messages are my personal ones and do not represent my company's view in any way.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!