Error: Failed to get policy objects: NO_MATCHES(Module: useridd)

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Error: Failed to get policy objects: NO_MATCHES(Module: useridd)

L0 Member

Hiiiii

I just created Device groups and pushed to devices. Only "PA-445_1" this devices received the following error message.
Error: Failed to get policy objects: NO_MATCHES(Module: useridd)
Dose anyone encountered this problem??? How to solve it. Thankkk!!
qq.jpg

 

The architecture is that Panorama manages 2 PA-445s. Each PA-445 is divided into vsys1 and vsys2. U may refer to the figure below.

11.jpg

1 accepted solution

Accepted Solutions

Hi @JayGolf 

I have tried this command: debug software restart process management-server.
But it didn't work.

Finally, I downgraded the firewall version from 11.0.2-h2 to 11.0.1 and everything work fine.

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2 REPLIES 2

Community Team Member

Hi @SunnyHu ,

 

Could you try pushing from panorama again? If the second push doesnt go through, please try the following command on the PA-445: debug software restart process management-server

LIVEcommunity team member
Stay Secure,
Jay
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Hi @JayGolf 

I have tried this command: debug software restart process management-server.
But it didn't work.

Finally, I downgraded the firewall version from 11.0.2-h2 to 11.0.1 and everything work fine.

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