Error: Failed to get policy objects: NO_MATCHES(Module: useridd)

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error: Failed to get policy objects: NO_MATCHES(Module: useridd)

L0 Member

Hiiiii

I just created Device groups and pushed to devices. Only "PA-445_1" this devices received the following error message.
Error: Failed to get policy objects: NO_MATCHES(Module: useridd)
Dose anyone encountered this problem??? How to solve it. Thankkk!!
qq.jpg

 

The architecture is that Panorama manages 2 PA-445s. Each PA-445 is divided into vsys1 and vsys2. U may refer to the figure below.

11.jpg

1 accepted solution

Accepted Solutions

Hi @JayGolf 

I have tried this command: debug software restart process management-server.
But it didn't work.

Finally, I downgraded the firewall version from 11.0.2-h2 to 11.0.1 and everything work fine.

View solution in original post

2 REPLIES 2

Community Team Member

Hi @SunnyHu ,

 

Could you try pushing from panorama again? If the second push doesnt go through, please try the following command on the PA-445: debug software restart process management-server

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

Hi @JayGolf 

I have tried this command: debug software restart process management-server.
But it didn't work.

Finally, I downgraded the firewall version from 11.0.2-h2 to 11.0.1 and everything work fine.

  • 1 accepted solution
  • 1237 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!