12-12-2022 06:36 AM
I am trying to add new firewall to the existing Panorama. It is in disconnected status since the time i added it. Both the devices are in version 10.2.2. I can ping both the devices from either devices. I can see connectivity is there between the devices. I also see one of the firewalls in the same subnet is connected and working. But new firewall is not getting connected. From system logs in Panorama it says tls-session-disconnected. Can someone please suggest. I am new to PaloAlto so please help.
Thanks in advance.
12-12-2022 01:54 PM
thanks for writing in LIVEcommunity!
Could you make sure you followed all required steps to add Firewall to Panorama: https://docs.paloaltonetworks.com/panorama/10-2/panorama-admin/manage-firewalls/add-a-firewall-as-a-...
Make sure that authentication key is in place.
If all steps have been completed, could you try tom reset secure communication by following this link: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000wlJpCAI&lang=en_US%E2%80%A...
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