- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
06-19-2025 09:54 PM
Subject: GlobalProtect Push Configuration Fails with "Unexpected Commit Error" on Strata Cloud Manager
Hello,
We are currently using Prisma Access with Strata Cloud Manager (SCM), and we're experiencing a critical issue.
Whenever we attempt to push the GlobalProtect configuration, the operation fails with the following error message:
[status]: commit failed
[errors]: An unexpected error occurred during commit. Retry the commit operation. If the issue persists, contact Palo Alto Networks support.
Could you please assist us in identifying and resolving the cause of this commit failure?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!